Question 1

This question is for apec water systems support team. if i order this do i need to get the t connector that everyone is complaining about?

Accepted Answer

Hello, there was a short period of time where it was not included, but the tee will come with the filter set now. If you need any help or assistance, feel free to give us a call we are happy to help! Best Regards, APEC Support Team 800-880-4808

Question 2

Can anyone confirm if these would work for a "apec top tier 5-stage ultra safe reverse osmosis drinking water filter system (essence roes-50)"  thanks

Accepted Answer

I own the same system, bought in November 2014. Just installed this filter kit. Sure, it works, but shame on Apec for changing the stage 5 filter fitting without any notice at all, no instructions included if you have the previous system (hello...I bought it 3 years ago, so now buying this membrane replacement kit, I can't be the only one affected!), and not including the 2" of tubing required to use the replacement filter. Luckily, I had some tubing lying around, but many people will have to stop work, go to the hardware store, and buy a roll of tubing just due to a bad idea by Apec. Anyway, this is the only option to change your filter, just know you will need a small piece of tubing. Love this system!

Question 3

How do you know when you have to change the filters?

Accepted Answer

Question is 10 months old, but I'll share my info anyway:  I just talked to APEC, and ordered the three pre filters (from APEC).  I'm on a municipal water source, and use roughly one gallon a day for drinking water.  Based on those two factors, they told me to change the pre filters every 12 to 14 months, and the 4th and 5th filters every four years.  If you are on a well, which I'm sure will have more solids in the water, my guess is every six months.   Just so you know, APEC sells the pre filters that needs to be changed more often separately, so you can save some $$ buying directly from APEC.  Their customer service is extremely friendly and helpful (1-800-880-4808).

Question 4

Does apec have a recycling program for used filters?  if not, how do they recommend disposing of them?  thank you!

Accepted Answer

We do not offer a recycling program for used filters. You may want to contact your local city to see if they offer any program. If not they would just be discarded in your regular trash bin. If you need further assistance, feel free to contact us directly by calling 1-800-880-4808 or e-mailing us at info@apecwater.com. We are in the office from Monday-Friday from 8:00am-5:00pm PST. Best Regards, APEC Customer Service

Manufacturer	APEC Water Systems
Part number	FILTER-MAX-ES50
Item Weight	1.59 Kilograms
Product Dimensions	30.48 x 25.4 x 15.24 cm; 1.59 kg
Item model number	FILTER-MAX-ES50
Size	5 Piece Set
Color	White
Style	Set
Material	Carbon,Coconut Shell
Pattern	Water Filter System
Item Package Quantity	1
Number Of Pieces	1
Specification met	certified frustration-free
Special Features	Easy to Install
Included components	FILTER-MAX-ES50
Batteries Included?	No
Batteries Required?	No

APEC Water Systemsfilter-max-es50 50 gpd high capacity complete replacement filter set for essence series reverse osmosis system stage 1-5

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