BLACK+DECKER 550W 10mm Corded Electric Hammer Percussion Drill for Metal, Concrete & Wood Drilling, Orange/Black - KR5010-B5,

Black & Decker great and genuine 💯

I recently purchased the Black And Decker 550W Hammer Drill with high expectations for its performance. However, upon receiving the product, I discovered a significant limitation: it only rotates clockwise, lacking the essential feature of reverse rotation.As someone who values versatility and functionality in tools, this limitation was disappointing. Despite its power and hammering function, the absence of reverse rotation greatly hindered its usability for tasks requiring precision and control.However, I was pleasantly surprised by the hassle-free return process offered by Amazon. Upon contacting customer service and explaining the issue, I was promptly issued a refund without any inconvenience. This level of customer service was commendable and greatly appreciated.While the Black And Decker 550W Hammer Drill may not meet my needs due to its limited functionality, I can confidently say that Amazon's return policy made the purchasing experience risk-free. For those willing to overlook the drill's shortcomings, Amazon's excellent customer service ensures a stress-free shopping experience.In summary, while the Black And Decker 550W Hammer Drill disappointed in terms of functionality, Amazon's seamless return process turned what could have been a negative experience into a positive one.

Good price

very nice construction, goes through metal easily, although it has a plastic shell, but it feels good while using it, very satisfied

I think it's a heavy duty i hope it will last long

I did not regret ordering this one because it’s very useful. My boyfriend was the one who requested it and yes, it’s legit and it arrived without defect.

Good quality

It does what it suppose to do,It Has enough power to drill concrete walls,Handy for home use ,But it comes without drilling set