R RATTAN 750W 20Inch Folding Electric Bike I-PAS 7 Speed 48V 13AH Removable Lithium Battery 4.0 All-Terrain Fat Tire 4.3" LCD Display Beach Commute Bicycle Couple Models E-Bike

Good quality bike. It seems to be well made and works exactly as stated. I have only ridden it a few times for short distances, so I don't know about battery life yet or long term reliability, but I will update if any problems arise. I had a question and a slight problem with my order, I got a standard seat post instead of the suspension seat post as pictured, but the seller was fast to respond and took care of the issue quickly and professionally. The bike came with descent instructions and required very little if any assembly. I am happy with my purchase and would buy from this company and seller again.

The bike arrived with 2 gouges in paint one slightly dented I contacted seller they said they couldn't provide any matching touch up paint. The bike pedaled and shifted good but upon stopping the front brakes had a bad vibration I purchased this bike for my wife but do to safety concerns I'm not gonna let her ride it, this bike is better for a mechanic because everytime she arrived home the brakes weren't working at all on front and had to be readjusted now the front pads are gone and they are giving me a hard time I've sent 8 emails and only got the run around save your money for a better model that's my advice all this for 1300 bucks not a happy customer!

The quality of this bike is mediocre: The derailleur was skipping and the back brake was rubbing making a constant "skweeek" noise. It took us some time to realize that the chain came with a bent/stiff link; we also had to adjust the brake. Fortunately we know how to work on bikes.Also the manual has errors and to turn on lights you need to use the top arrow (the bottom is the walk mode).Finally, I do not find the riding smooth at all: When starting, it's so powerful that you almost do a wheely! When you pedal then stop pedaling and use the throttle instead, it seems like the throttle does not work.For a few 100's more I should really have bought the Rad bike...

I bought 4 ebikes 2 of this brand and 2 more expensive bikes. I wish I bought 4 of these! They come assembled and very well packed. They have great range and speed for the price. The charge connector is a solid 3 prong XLR connector vs the other bikes flimsy connector. It has 5 electronic speeds vs 3 on the other ebikes. Everything works unlike the breaks on the other brand. Oh and these have rear lights unlike the other brand. Yes I'm salty over spending 300 more on other bikes that don't measure up to these. Good news is if your looking at these go for it! Good value for the $$

Just what I needed! Awesome bicycle!

Key will not turn to the "ON" position I charged it till the light on the chargwr turned green. Still not working. Tried to rrach customer service twice - even sent a video - with no response. They only have an email, no phone number. Will change my rating if they get back to me. VERY disappointing.

I was hesitant to order my Rattan ebike since I wasn't familiar with the company name but after researching and looking at ebikes for months I finally just went for it and boy am I glad I did. It's loaded with great features. The quality of the build is top notch. Very rugged and well made. It was 99% put together already. It was well packed, shipped quickly (free shipping) and arrived on time. I was up and running in about an hour since I charged it a little before I took a quick spin. The next day I took it for a long ride and it rides so comfortably and it's amazing fun. I'm like a kid again (and that's not easy to do at 68) :) I highly recommend the Rattan ebikes. Really, it's the best purchase I've made in years. I can ride for hours with pedal assist and get a great workout and still not be tired and get fresh air and see new places. There's no downside to owning and enjoying this bike.

Had 2 problems no response from Rattan or AmazonBuy at your own risk!