🔒 Secure Your Space, Elevate Your Peace of Mind!
The 16CH Expandable WESECUU Poe Security Camera System offers a robust 4K CCTV solution with 8 high-definition IP cameras, advanced AI human detection, color night vision, and a built-in 3TB hard drive for 24/7 recording. Designed for easy setup and scalability, this system ensures your home is always protected with real-time alerts and two-way audio capabilities.
S**O
Excellent Camera System
Works very well, Video quality is good and the app is easy to work with.
M**O
HORRIBLE! ANNOYING SIREN ALARM NO TECH SUPPORT
The media could not be loaded. ANNOYING SIREN DONT BUY! Don’t buy this. It comes with an automatic very annoying siren which sounds off every time I walk in my yard so all day long. I followed the directions on the manual to disable it and it does not work. I called support and its a voice mail with no help, just says to send an email. And at night the lights turn on and flash constantly. I have had this on one day and will have it to disconnect it. It’s a waste of money and horrible service. More Chinese crap on Amazon. I regret this purchase 100%. Its my fault for buying cheap Chinese crap instead of an American company. Lesson learned. You get what you pay for.
O**S
A complete package
The 8-camera security system arrived in thoughtfully designed packaging, making the parts easy to sort and assemble. The cameras appear robust and are well-crafted. The LED spotlight shines brightly, and the audio output is clear. Each camera comes with a 20m network cable, which is conveniently labeled at both ends—a nice touch. The camera interface offers an abundance of excellent features, yet it can also be adjusted for a simple ‘set and forget’ operation. The resulting images are crisp and sharp. I did have a reason to contact customer service about my purchase. They resolved the issue quickly and easily. Great customer service!
T**O
Software is better than most
I have tried many of the others cameras. Most cameras are pretty good unto you get to the software. The software of this camera system is top-notch. It is very user-friendly. The only thing I didn't like about it was finding it hard to find the cap to cover the Rj45 connection. The only cap I could find was on a different site and it would take a month and a month in a half before I would be able to receive them. So I had to buy a connection box that was universal. The software I loved was facial Search. We live in the country on a dead road. There is no one who really belongs there will be easy to identify. The color night vision helps a lot and easier to see. I do recommend this camera system.
B**N
broken camera, but replaced!!!!
We ordered this camera system in November 2020. On July 14th, we discovered that one of the cameras was not working last night. So I called your customer service number and left a message, and also left a email note with model & serial number to the email address stated in the manual. Your representative by the name of Lily called me back the next day (July 15th). She requested that I email her our address and phone number as she will send us a new camera. The next day Lily called us, told us that she will sent out a new camera and will call us tomorrow with the the tracking number. We did not hear from her, but 2 days later, we received a new camera and my husband quickly installed and all is fine now. We are very pleased with the service and and with Lily. We were skeptical about purchasing this off brand camera system but it has good reviews and even though the camera broke, we were surprised that they sent us a new one so quickly. Lily explained her English was not so good, and requested that I speak slowly to her. Not a problem for us to do this and all was good. We appreciate all her work and efforts to keep your customers happy. Thank you again Lily!
K**.
Failed HDD, no customer support
HDD (3tb) failed less than a year after purchase. Zero response from customer support. Contacted Seagate (manufacturer of HDD) and they said this drive went out of warranty in 2016. They are using old refurbished parts and don’t stand behind their warranty.
A**R
Didn't work that well
The audio was crappy
M**A
Great camera system and great costumer service
This camera system works so well and if you ever need help the customer service is great as well. Lily Lee is a great after sales servicer, she answered all of our concerns quickly and helped us solve what the problem was. The camera has great range and the siren is loud. The face detection works well and captures the faces of people walking by. The two- way audio works really well. Every feature mentioned in the title works. Also has great quality and playback. My whole block is covered by the camera, exceeds our expectations LOL! Great product and great service. I recommend this to anyone who is considering to buy it.
Trustpilot
2 weeks ago
1 month ago