321 Locks© Key Lock Box LB-10 - Premium Storage Box for Outside Master key - Designed for Homes, Business, Realtors, Rental Properties, Property Managers, Airbnb

I purchased this lock box so that I could keep a key outside of my house while I was on vacation in case the garage door keypad stopped working for some reason to allow access to the house for the friend who was feeding our cat. Installation was easy once I threw out the screws that came with the box. The lock box itself is high quality and fairly substantial, however the screws that come with it didn't seem to be of the same quality. Two of the screw heads stripped very easily in pre-drilled holes. The first stripped using a new #2 Philips bit in a drill/driver. The second screw head stripped using a manual screw driver that is also essentially new. I broke the head off of the third screw, again with a manual screwdriver. When removing the screws with stripped heads, both screws broke, one at the head, and the other mid way down the screw shaft The fourth screw went directly into the trash. On my second attempt at installation, after rotating the box 180 degrees, I decided to just use four 3" deck mate screws with a T-25 bit (which requires an extension/bit holder due to depth of the box) and it worked perfectly. Because I had a few extra holes behind the box I also used a little bit of liquid nails sealant/adhesive to make the back of the box a little more water tight. I have used other lock boxes with push button combination, and I prefer the roll tumbler style for out door application as there are fewer moving parts. Re-setting the combination was extremely easy, and instructions very clear on how to re-set the combination which comes set on a factory default. If needed, the combination can be re-set at any time.

It's a solid well designed box. I will say the first one I got was faulty--I could not open it with the combination I set. (It is possible it was my fault, but I don't believe so.) As usual, Amazon was very prompt in replacing it and my new lock arrived two days later and works fine. It is a very sturdy and easy to use key safe. I recommend it.

I've owned two of these locks and they both failed the same way. While the construction of the box is sturdy, the lock mechanism is cheap plastic. It stops working after about a year. I was lazy and hoped my first was a dud... it wasn't.

Very happy with purchase. This item is very well-made and will last for many years. It is very heavy and won't be easily broken into. I really like how easily you can change the combination. The only problem I had was that I stripped the screws. So, make sure you pre-drill the holes and use a manual screwdriver or if using a power screwdriver, that you have it on low speed. I would highly recommend this purchase.

The lock box works as designed. This was for an out door installation, so I appreciate the weather proof cover. But I did not heed the warning of other purchasers about using better screws. I created a paper template and drilled starter holes for the four screws. I started all four screws to ensure they were properly aligned. When I attempted to tightened them all four screws stripped at the head. I was not able to get them completely in or take them out. With a shove I was able to get the box flush with the mounting surface so the mount is secure but not as tight as I would like it.The box is great. It's solid Holds four keys on a chain with no problem. Use better scrww..

We installed the box a few days ago, and it has been working very well! Easy to use dials for the code, and smooth opening and closing. Having used button models, we find this style far easier to use. Also, we think the dials will hold up better than button models that seem to get wonky with wear and tear. We flipped the weather cover so when open it falls downward so you don't have to hold it when opening the main box. It might be the intended way, but it was shipped with it the other way. We look forward to seeing how it performs during a Minnesota winter with sub zero temps! One improvement might be a key hook on the inside to keep the keys in place when opening and closing.

Good lock box, but space is very minimal inside. And recently key in the box I think fell under lock mechanism, so now I can't open the box. So there is a design flow from that perspective. Otherwise it is a heavy duty lock box.

I actually haven't used this yet (with an actual key in it) because I'm buying a home that I haven't yet moved into and it's intended for use there. But I have played with the lock and find it functions a lot more easily than the one I have in my current location. It looks heavy duty and should weather quite well. I expect it to last a long time.