🧘♂️ Step into Bliss with MIKO!
The MIKO Shiatsu Foot Massager is designed for comprehensive foot and leg relief, featuring deep tissue kneading, heat therapy, and adjustable settings to cater to individual comfort needs. Ideal for managing conditions like plantar fasciitis and neuropathy, this massager is FSA/HSA eligible and fits up to size 15, making it a perfect addition to any wellness routine.
G**S
Highly Effective Foot Massager
I recently purchased this foot massager, and it has been an absolute game-changer for my daily relaxation routine. After long hours of standing and walking, this device provides incredible relief for tired, achy feet.The massager combines kneading, rolling, and air compression to target pressure points effectively. It makes me feel relaxed in a matter of minutes. What I love most is how customizable it is – you can adjust the intensity and heat settings to suit your comfort level. It also fits up to a side 15. The heat feature is particularly soothing, making it feel like a spa treatment at home.Another highlight is its ergonomic design. It’s compact, lightweight, and easy to store, yet powerful enough to deliver deep, therapeutic relief. It is versatile and converts to a leg massager. Even after just 15 minutes, my feet feel rejuvenated, and the tension seems to melt away.Whether you suffer from foot pain, plantar fasciitis, or just need a moment of self-care, this foot massager is worth every penny. It’s a reliable, effective, and affordable way to pamper yourself and unwind after a busy day. Highly recommended!
R**B
[Updated review after resolution] Decent product but Miko lacking in customer service
6/12/2023 Updated review:David, who manages the customer service team and is a co-owner at Miko, reached out to me today by phone call to offer resolution to my issue. He presented a couple of options - a) send a new unit or b) provide a full refund. I chose option B since the massager functions still work - I just need to be extra careful when maneuvering the handle or moving the machine around. Initially, he only offered to refund the cost of the product and not tax since that was the max their system could offer, but he was able to chat with Amazon customer service to get the tax refunded to me as well. After our discussion, I received a full refund in Amazon credit within 2 hours.Additionally, he shared that the lack of response from the customer service team was likely due to the service ticket being closed so their system did not notify them of any subsequent messages I sent inquiring about a response, reassuring me that their intent is not to ignore customers' issues. Not sure why the ticket was closed since my issue was not resolved, but this explanation made sense to me and it may have been an accident. He also confirmed they have been low in stock on the replacement inserts, but to wait a few more weeks to receive them.I appreciate that he was willing to do whatever it took to make sure I was satisfied after learning about my frustrating experience. For this reason, I am upping my review to 5 stars (4.5 stars, but rounded up, since the product still had a mechanical/longevity issue early in its life).---6/4/2023 Original review:TLDR: The Miko foot Massager is a pretty good product, providing much needed relief after a long day on your feet. However Miko's customer service does not respond about issues.Pros:- Shiatsu rollers are strong, especially in combo with the air pressure mode which helps to hold your feet in place so the rollers can get in there deeper.- Heat function is nice.- Rotating bar makes massager suitable for feet, calves, and maybe even forearms.- Foot inserts are washable.Cons:- Customer service is not responsive.- Vibration mode is gimmicky. It doesn't provide anything extra other than being noisy. I always turn this mode off when using the massager.- The remote has all the same controls as the machine, but it isn't super useful since you have to point it directly at the massager without interference inbetween to work. You may as well use the machine's controls at that point.Overall I like the massager, but Miko's customer service is severely lacking and they do not honor their 1 year warranty. I registered the massager online to activate the warranty and inquire about a mechanical issue about 9 months after purchase. After registering, they offered a free set of replacement inserts which I thought was nice. However, I never received the gift or a follow up from them after providing my shipping information.I also opened a separate service ticket regarding the mechanical issue, where I reported that the rotating bar came loose from the connection point on one side. While this doesn't make the massager unusable, I have to be very careful when rotating the bar or it will completely detach from the machine and I cannot use the handle to carry/transport the machine at all. They asked me to send a video, which I promptly did along with the attached photos. Since that initial correspondence over 2 months ago, I haven't received a response from them and I tried following up several times. They have either completely ghosted me or are waiting for my 1 year warranty period to end next month so they can say it's out of warranty. Due to Miko's poor customer service practices, I would not recommend them or purchase from them in the future.
B**R
The mother of all foot massagers!!!
My daughter bought herself a different brand and had me try it when I was visiting. I loved it, but my feet were a little big for hers (size 14 men). So, I was determined to find one for "Bigfoot". After searching various machines and brands this is the only one I felt confident would suit my size needs. I ordered it and it arrived as promised on time. It was easy to set up and use right out of the box. Ahhhhhhhh.... it is far superior to my daughters. It is powerful and very adjustable. It came with 2 remotes and when you register the product they send you a backup foot liner for the machine. I am very pleased with the maching and service from the company. Having the open ended machine does not diminish the massage as you might imagine, it enhances its use, as you can tilt it and place your calf and ankles in it. Who knew these were so great to have????? Very pleased.
C**N
Good, but could be better for the price
Good overall, but for the price it could be better.Pros:- Well built, attractive, sturdy- Comes with two remotes that can stick to machine via magnet- Powerful massage, especially air compressionCons:- Not a fan of the placement of one of the massage ball right in the center of the heel. It is painful, and not in a good way. Makes my heel pain worse, which is the opposite of the goal. They should have done two balls for each heel so they would be slightly off center and not putting pressure directly on the calcaneus.- heat is worthless, you can barely feel it even after 20 minutes, though this seems to be a common problem with these massagers- somewhat noisy, especially with vibrate on, but that’s probably to be expected.- I thought - though this was probably by error and not a misleading description - that this massager had shiatsu balls on the sides as well as the bottom of the foot, which was one of the primary reasons I bought it. Unfortunately the shiatsu balls are only on the bottom of the foot; “massage” on the sides is only from air pressure, which is disappointing. Again though, I’m not sure any other massagers in this category have this feature.Overall, it’s good, but for the price I think it should be better. I was hoping for the ~$100 difference between this and similar knock-offs, that it would be significantly better, but I have a feeling that it’s almost exactly like the ones in the $100-$150 range, so if I could do it again, I’d probably choose one of those.
B**.
Durable and Functional
We use this massager as the whole family. That relives the stress on your feet very nicely. With my first purchase, the heating feature was not working well, so I requested a replacement. Thanks to MIKO and Amazon, they solved my problem within a very short time. Now I do use my replacement massager with great fun! There are several modes that you can select from.
Trustpilot
2 months ago
1 month ago