Plantronics - EncorePro HW540 Convertible Headet - Wired Convertible (3 wearing styles) Headset with Boom Mic - Connect to your PC and/or Deskphone, One Size, Black

This headset has good sound. I use it for work. I will reorder if ever needed.

Very light weight, works well, no complaints.

UPDATE 16 August 2022: this headset works well with an iPhone 13 so long as you use a lightning to 3.5mm adapter with the 3.5mm Quick Disconnect cable. I tried two adapters, the first one didn't work, but this Mangotek lightning to 3.5mm did: https://www.amazon.com/gp/product/B08XMJ9QQGThis headset works beautifully with a cell phone if you add this adapter: https://www.amazon.com/dp/B071DZG66P The ear piece is comfortable to wear, even with glasses, and voices come through loud and clear, if slightly flat/tinny (this would not be good for music, but is fine for voice calls). The people I've spoken with say my voice sounds slightly flat/tinny, but loud and clear otherwise and that's what counts. If you're like me and forever forgetting to recharge your bluetooth or don't use it often enough and find that the battery is nearly dead when you're ready to use it, this is the headset to get! The cord is very long once you add the adapter to it, but that can be fixed with a cord keeper.

It does not have a phone jack. Now, their misleading statement "Connects To: Desk phones and/or computer with separately purchased accessory" is to be taken literally; silly me, I read it as "Connects to desk phones" [because it's a headset for phones! They all have phone jacks!] and that the second part "and/or computer with separately purchased accessory" meant that to connect to a computer, an accessory was needed. Nope, they mean, 'start with this crappy device, and then buy others! just to make it do what it should have done initially!' This is an attempt at a hustle.I've worked in call centers and other customer service jobs for many years, and had a range ofgood <---> bad headsets, and this one is actually the worst I've ever tried. The short answer is, if you're reading this, you have been warned: This is not the headset you want to buy; you'll end up returning it.Thank goodness Amazon allows for easy returns, so Plantronics will not be getting to keep my money for tricking me into buying a crappy product. Shame on you, Plantronics. Just be honest in your description. Declare the length, or lack thereof, the cord. It has a very short cord! You will have to be very close to the phone to even use it, and 2/3 ways to wear it will not stay on - the only one that does is the classic uncomfortable one.The earpiece is tiny. The ear-only attachment will not stay on. The 'comfortable' neck attachment will not stay on. The classic headpiece will stay on but it is as crappy as cheap headsets. The cord is terribly, awfully, short. This is an abject failure. I couldn't me more disappointed. Even if the box had been empty; that would have been better. Maybe two small paper or plastic cups with a kite string connecting them; you know, that phone game we played as kids? Holding my hand up to my ear with pinky for mic and thumb for speaker is a better headset. I really could go on and on, and I've gone on and on because sadly, I ignored other negative reviews because I wanted the good ones to be true. I've been reminded why reviews on Amazon are so important, because we can help one another avoid bad purchases, and promote actual good products when appropriate.I really hope Plantronics reads this, and they start firing people in their design and marketing teams.Your name is besmirched. For shame, for shame...

Light as a feather, and the quality rivals the best of the Plantronics line of headsets (Plantronics sets the standard by which all others are measured - I started using Plantronics in 1982! and they have always had superior quality for call center headsets). I tried all three wearing styles and initially I am going to use the behind the head option. However I like the easy off and on of the over the ear style. I'll come back and update this review after a few weeks of use. Oh... the over the head option is great too. Maybe too many choices, but it is great to find them all in one product. This also gives you the freedom to buy a replacement head/neck/ear piece if it gets worn out which is much cheaper than buying a brand new headset. I love it and recommend it to anyone that is looking for a comfortable headset with Great quality. Remember you need to buy a separate cable for the phone or phone system you are connecting to. I bought one to work with my iPhone.(yes I use my iPhone in a call center setup!)

I have tried many headsets as I am on the phone so much, hard to find one that worked with my soft phone, not the most comfortable but it works good. The over ear loop was quite uncomfortable and would not stay on my ear. As I was trying to get it to fit snug it broke, not good. I returned the item because parts of it broke. Have been waiting for nearly 2 weeks for my refund. Not the best company for refund.

I am working from home 8 hours a day taking calls for my employer, a top consumer technology manufacturer. I tried this headset after using three other options. This is by far the best. The three ways of wearing the speaker/mic are all comfortable, and I switch them every few days to vary my experience. Each holder can be adjusted for wear on either the right or the left ear. Customers with whom I’m speaking often comment on the clarity of my voice, and my coworkers have commented on that as well when I participate in webex meetings. I purchased a quick connect cable to adapt this to a 3.5mm headphone jack on my workstation. The noise cancellation works very well... I use an air filter in my workspace, and my customers don’t hear anything but my voice. This is an excellent product.