My product stopped working and it wont produce steam even with green light on. Any clues on how to fix this ?

Mine worked great for the first three times and then it stopped producing steamer getting hot the blue light stays on and it does nothing. I’ve emailed back-and-forth with the company about 15 times and they tell me unless I have the receipt or the purchase order. They will not help me at all. It was a Christmas gift and I don’t have a receipt. All I wanna know is how to fix the damn thing, but they are not willing to help me troubleshoot. It’s too bad because it works great three times I got to use it.

I only used my steamer once. I tried using it few days ago and it won't steam. It heats up, light turns green, it just won't produce any steam!

THE FIX: My device stopped working after first refill. Both lights were on and it made continous grinding sound, but no steam. Here's how I fixed it. No disassemly is required. No need to flush it with vinegar either unless it was used heavily for months. The problem is likely that air bubbles get in a line inside the steamer's handle which leads from a reservoir to a pump. Water pump is not powerful enough to create vacuum to dislodge the bubbles. 1. Fill the reservoir completely with distilled water. Make sure to top it off. The idea is to have as little air inside a reservoir as possible. Put the reservoir back in place. 2. Turn the steamer upside down. That way gravity helps water to clear air bubbles and get to the pump. Make sure to point the steamer away from hands, faces, cats, etc. while holding it in this awkward position. 3. Turn on the steamer. Tap the steamer repeatedly, not too lightly, but not too hard. This helps to dislodge air bubbles. 4. If you're lucky, after 10-15 seconds the sound from the steamer will change and it will start producing steam.

One person said that you have to use only distilled water with this; is that accurate? Why would there be a problem using regular tap water?

My original response was based on my 2012 Model GS23, and thanks to a comment on my answer, it needs to be revised. I see the newer GS23R model's instructions (available online) do say to use distilled water to prevent mineral deposits in the boiler that can reduce performance or clog the water system. I guess Conair may have had reports of clogs (or modified the newer model) and changed their instructions. (Original answer: The instructions that came with mine say "Open the inlet cover and fill the reservoir with everyday tap water (filtered water may reduce hard water problems)." I've been using tap water for 4 years, it's used about once a week, and it still works fine, no problems.)

I had your steamer and it died. Has this steamer been improved or will I have to throw it out again

I have been using this steamer for about three months now, at least weekly. Most of my pants and shirts are cotton, made in India and steam better than ironing. Have had no problems, I use distilled water, and I absolutely would recommend this steamer to anyone. I have had different ones in the past, and I by far like this one the best. I love the attachments that come with it as well.

Desertcart Logo

Deliver to Morocco

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🔥 Elevate your style game with steam that means business!

READY IN A FLASH - Heats up in just 75 seconds so you’re always ready to impress on the go.
POWER PACKED DUAL HEAT - 1110 watts deliver customizable low/high heat settings for every fabric type.
WRINKLE RELEASE 5 X FASTER - ExtremeSteam tech penetrates heavy fabrics with concentrated steam for rapid results.
KILLS DUST MITES BED BUGS - Not just wrinkle-free—also hygienic, protecting your wardrobe and home.
VERSATILE ATTACHMENTS INCLUDED - Fabric brush, creaser, and soft cushion brush for professional-grade steaming.

The Conair ExtremeSteam Hand Held Fabric Steamer features dual heat technology producing steam up to 30% hotter than standard models, powered by 1110 watts for fast 75-second heat-up and up to 15 minutes of continuous steam. It includes three versatile attachments and a 9-foot cord, designed to quickly and effectively remove wrinkles from heavy fabrics while also eliminating dust mites and bed bugs.

Specifications

Brand	Conair
Colour	White / Blue
Product Dimensions	19.1L x 14.7W x 33H Centimeters
Item Weight	0.01 Ounces
Style	handheld
Wattage	1200 Watts
Voltage	1.1E+2 Volts
Heat Time	40 Seconds
Product Benefits	Remove Wrinkle
UPC	074108249760
Manufacturer	Conair
Global Trade Identification Number	00074108249760, 00601000259582
Color	White / Blue
Shipping Weight	1.22 Kilograms
Item Model Number	GS23X
Item Part Number	GS23RS
Is Assembly Required	No
Primary material	Other
Capacity	Hand Held
Number of Pieces	1
What is in the box?	Conair Extreme Steam Fabric Steamer With Dual Heat, Creaser Attachment, Fabric Brush Attachment, Handheld Fabric Steamer, Soft Cushion Brush
Footboard upholstery	Other
Country of Origin	USA

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

4212 DH

Duties & taxes incl.

Moroccostore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

ChatGPT - opens in a new tab Perplexity - opens in a new tab Claude - opens in a new tab Grok - opens in a new tab Google AI - opens in a new tab

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

View all Trustpilot reviews

Reviews

B**R

Not Compitable with INDIA

Over all this Product is Excellent but not compatible with all countries with 230 v supply. Technical specification does not mention that this product is 120V . This product is not suitable for INDIA. and using this product with convertor is a costly affair as other product are available at much cheaper rates

1.02.2017

Conair ExtremeSteam Hand Held Fabric Steamer with Dual Heat; White

Details

Description

Specifications

Have a Question? See What Others Asked

Reviews

Common Questions