Joyce Chen 2-Tier Bamboo Steamer Baskets, 10-Inch

The bamboo steamer itself works great and does exactly what it’s supposed to once used correctly. It steams food evenly and feels well made, and I like the traditional design. That said, the instructions were not very clear, and I think this is important to note. At first, I had the steamer sitting on top of a pan with water underneath, assuming the steam would rise into it. That turned out to be wrong. The entire bottom of the steamer needs to be in contact with water. When used incorrectly, the bamboo started to char. Once I realized the steamer must sit directly in the water, it worked perfectly with no issues. Overall, it’s a good product, but clearer instructions would definitely help avoid mistakes, especially for first-time users.

A well-made bamboo steamer with good overall quality. It’s very convenient and easy to use, made from nice materials, and feels sturdy. The instructions are clear and straightforward, so there were no issues getting started. Great value for the price and quality.

Highly recommend! This is SO easy to use and makes soup dumplings perfectly. I bought silicone liners for them and that was a GAME changer. My husband and I had a set of steamer baskets and accidentally ruined them by not using a liner for the baskets. The size is perfect for a large pot, I also recommend buying a tray for between the baskets and the pot!

As Expected. In tact & working fine. Well done.

Easy to use, and as they are large, I can place them on top of my smaller steamer baskets, I use liners, so they are easy to clean & I leave them out to dry. They hold a roast duck & many/many dumplings, they are sturdy & do not warp.

First of all? This was packaged and delivered perfectly. They used a pleasant feeling thin, 6 foot "rope" to carefully, cleverly, and beautifully hold the steamer together securely. Even better? NO KNOTS! With one pull of the woven rope/string, the steamer was released. It was delightful, showing care for the product and the customer. My second immediate thought is how well it was made compared to my old steamer from years ago. The older one worked fine, but was made of thin bamboo, kind of woven inside on the trays themselves. The best word would be flimsy looking and feeling. It still WORKED, but it was unattractive and looked hastily assembled. This Joyce Chen steamer? Was just beautiful looking, inside and out, using thicker bamboo, and the trays were much sturdier. Frankly, I was delighted by the entire "receiving" experience of this steamer. Care for the customer was obvious, something I see in videos about, for example, Japan, but rarely seen in local manufacturing. It also came with sensible care instructions. I haven't written a review in a few years. I did for this product, because, not only was I delighted? They inspired care reciprocated. I haven't used it yet, but I'm very familiar with using bamboo steamers, and I'm positive it will work beautifully. Love this.

This steamer is easy to use and works well. I bought a ring to stand it on the edge of the pot and a pack of liners separately, which helps a lot. I really like that it is designed with two levels so I can steam different things (or a lot of one thing). So far I've only steamed dim sum items but I'm looking forward to steaming some more creative things in the future. One warning - do be very careful when lifting the lid and/or moving the steamer off of your pot, as, obviously, the steam is hot. I used a pair of pot holders to move it and separate the layers after steaming was finished.

Have really enjoyed using this. Very easy to use and clean up is nominal, especially if using a liner. We've tried frozen dumplings and flores vegetables and have loved them all.