Intex 28451EP PureSpa Greystone Deluxe SPA: Includes Energy Efficient SPA Cover and Wireless Control Panel, SPA Control App, Quick Fill Inflation System,

Honest review: This is NOT a fill it and forget it device! My second time with Intex hot tub. My 1st one lasted just over 3 1/2 years. I had the round 6 person version previously. They are like owning a German luxury sports car. You MUST baby them, as they're fun when they run. You must pay attention to chemical maintenance and keep clean filters in them don't let them run on dirty filters. If you are not going to use the tub for extended time. Drain it and unplug the pump. The unbalanced chemicals, accumulating dirt and sludge will deteriorate the walls and the internal components of the heater/pump. If you purchase one of these you or someone needs to be the DAILY pool boy/girl. Make sure it has protection from sun and rain. Make sure you have a protective solution (besides the bubble cover Intex gives you). Get one of the rubber mat solutions to protect the bottom of your tub. If outdoors get a cheap gazebo to help protect from the elements. I used to run my first tub heater 24/7 and shut it down for the winter (yes in Northern California). I would keep it up but with additional covering from the wind, rain and sun. This new tub is different. It is a Salt water hot tub. Which means you don't have to deal with Chlorine or Bromine and spa up and down balancing. However, you still need to be just as vigilant. The tub uses a device/chemical process to convert salt to chlorine. This is done using the SANITATION process that needs to run daily for 5 to 8 hours. You still need to manage salt levels, PH, Chlorine etc. Super important to rinse the filters DAILY to avoid E90 errors. I've gotten two since I've owned for a little over a month. Found a tip on YouTube that states you need to shake out the bubbles on the filter before putting the filter back after rinsing. Haven't gotten a E90 since I started doing this. Also it is recommended you run the bubbles daily for an hour. Honestly I really don't have time to do that so I try to at least every few days. Ive been using the tub pretty much daily. Great relief after a strength training/Peloton or work stress. What I like: - The size of the tub. No way you're getting 6 adults in there but nice size for 2 - 4. - Removable control unit. - WiFi/Application (make Sure you use the NEW version and not the old one that's buggy and pretty useless). I did loose the WiFi radio for a few days reached out to support. But it came back and has been working for a couple of weeks again without issues (fingers crossed) - Intex Link Application scheduling. - Need WiFi to work but this is a must to manage all these maintenace task and schedule pool heating segments. - Salt water system. No more overly chemical yukyness. Way less chlorine exposure. - New style cover - looks really cool, keeps your tub insulated and heated. It's heavy, kind of cumbersome and many folks complain about it. What I don't like: - Customer service - send you back a reply you can't reply to (DUMB) so you have to keep filling out a form to reply. - Instructions are very vague - Application is a little weird (but useful and necessary). I'm starting to get the hang of it. Otherwise your tub won't be hot or clean when you're ready to get in. - Heat dissipation during usage (all inflatable hot tubs have this issue as outside air is used for bubbles). - Filters Overall: Great hot tub experience for a fraction of the cost. I haven't had it long enough to see what the energy cost will be. Or how long it will hold up. I see lots of low ratings and issues. Hot tubs are ultimately a gamble and very dependent on how they're cared for and the Intex or any of the manufactures QA at the factory. You could get one with an issue or a good one. When everything is working they are AMAZING! When they're not they are a pain to deal with. Returning them would be a shipping nightmare. Getting rid of an old one is expensive and difficult. So would I recommend any inflatable hot tub? It depends on if you're willing to take the risk as your bargain inflatable hot tube could be a messy nightmare. Sorry.... hope this helps.

The set up was easy and the tub is nice! But I would have loved to have tried it out but could not as the pump was leaking and we had to pack it up and send it back. They would not send us a new pump.

My wife purchased this for me after back surgery. Once the incision had healed, hydrotherapy was recommended by my physician to aid in the recovery process. Unfortunately as many medical facilities were shuttered due to Covid restrictions and have not yet reopened due to the nursing shortage, we looked into Hot tubs and spas. This unit was much more affordable than permanent fixtures with higher voltage heaters and such. Don't get me wrong. I love this thing when I can use it! It is basic and doesn't have the seating that a more expensive fixed model would have, on the occasion that it throws an error code, multiple resets are needed to clear them. but at a fraction of the cost, these are things I can live with.... The only issue that I wasn't able to live with lies with the inflatable top. Stitching around the handles combined with the force required to break the surface tension of such a large area of water (6 ft * 6ft) eventually cause tearing in an inflatable overlay that helps the heater warm the water and keep the water warm. Tears cause leaks, deflation removes the insulative properties that make this work... etc.. etc.. First, it would be nice if these part numbers were available in the store through either this site or Intex directly for replacement. I could imagine scenarios where bladders could be misused as pool floats, or otherwise damaged from misuse. I wound up calling Intex directly as I could not find a replacement part (for anyone looking: SPA CEC COVER INFLATABLE BLADDER FOR SQUARE 6 PERSON part # 13151). The initial interaction was great. I was told it would be covered under warranty and shipped out. I just had to cut out a 6x6in patch of material from the bladder and cut out the inflation valve and upload photos when that was done. Not thrilled with the idea of rendering my spa cover useless while i waited for the shipment (US smartpost is probably the slowest shipping option available). The replacement came about 3 weeks later. As I had been recovering from spinal fusion and the weather in Chicago is freezing at this time of year, it was a week or two until I could clean the tub, hose it off, and set it back up again in the basement. This was not the first time I had to drain and refill the tub as we had been following the recommended maintenance of the unit since receiving it in August. Had the standard issues... E90 low pressure error does not like to clear from the unit once detected. E91 low salt error is common when salt is added to cold water that hasn't circulated for a while. So I scrubbed down the tub during a traditional spring day here (about 40 degrees F) - the first in 2 weeks where rinse water would not have frozen. After much scrubbing and swearing, moved the unit back inside and filled it. After adding water ($$$) and salt ($) to the unit, I inflated the bladder and re-re-re-re-reset the unit to clear error codes. Finally the heater was circulating, the bladder was in place, and I went to bed. The next morning, the new bladder was limp. I refilled it again and placed it over the tub... a tiny hissing noise turned to bubbling when lowered into contact with the water. This is the fun part. I hadn't been able to use the tub for a month... I was able to get a hold of someone. I explained the problem, referenced the replacement order that i had received the prior week. I was told it was not a problem. I just had to butcher the new bladder (which was kinda working, but as it was new needed to be replaced) and MAIL them the pieces, not upload images, but mail the actual pieces in before they would approve the replacement. So, after being unable to use the hot tub, I would have to render it useless, wait for them to receive the pieces (3 weeks) and then wait for approval (1-2 weeks) and receive the replacement (Basically totaling 3 months of the year that I could not use a device that I was using therapeutically.) Waiting 3 months to use anything that has been purchased due to a warranty issue is unacceptable. If this were a car, Lemon Laws would require that I be compensated for the inconvenience and supplied with a new vehicle. All I am asking is let me pay for the damn bladder that is not available anywhere. then refund me when I send you the defective one back! And express shipping at this point is mandatory! Again, to clarify... I like the product. But I do not think anyone should spend several hundred dollars ( I even think it was listed at over a thousand from a reseller on here at the time i purchased) without having proper expectations. The above is the warranty policy. The parts are not readily available online. The variety of parts for different units are not interchangeable. Basically, overall support could be better. If you are considering a portable unit, this is a great one to consider! If you are looking at price for something to use year round in a cold climate outside, invest 7,000-10,000 on a 220v unit that is insulated. We got this one as we were considering a permanent unit... which we will probably be getting when we can afford it...

Nous avons attendu quelques temps avant de faire notre évaluations pour être sur du produit et vraiment il a surpasser nos attentes . Nous avons vraiment été surpris de la solidité du spa, on peut s’assoire dessus sans problème . Il est grand , profond , il devient très chaud et coter c’est vraiment parfait . Petit conseil pour avoir une autre toujours belle , programmer votre moteur à fait l’assainissement ( eco stérilisateur ) de minuit à 4-5h du matin à chaque jour et n’oubliez pas de faire fonctionner le filtrage au moins 16h par jour :) L’assainissement change le sel en chlore ce que nous ,nous ne savions pas , sa nous a prit 3 semaines avant de comprendre 😉

Surpris du rapport qualité prix, le spa est d’une belle qualité, la toile pour couvrir le spa est de bonne qualité. Cela fait 2 semaines que je l’ai parti et tout fonctionne bien. Fonctionne aussi avec une application sur mon cellulaire. J’ai pris la grandeur pour 6, pour 4 on est très bien pour 6 je ne suis pas sur. Faut prévoir un bon 24 h la première fois pour chauffer l’eau, mais après tout va bien.