How long does it take to become slushy?

It doesn’t. This is just like a blender. It doesn’t become slushy at all. I even used different types of ice.

is this item NSF certified?

No. NSF doesn't certify anything. They are more of an approval type company. Like BASF

How do I return this item?

Amazon always takes their stuff back

Can you adjust the size of the crushed ice

The best way that I can answer this question is the amount of ice that you add to the mixture determines how "slushy" the solution will be. My suggestion would be to start with a liberal amount of ice and start the machine. If after mixing, you want the mixture to be "slushier", you can easily add more ice. It does not matter if you add cubes or crushed ice to the machine. Once you lock and start the machine, it does all of the work.

Manufacturer	Nostalgia
Model Number	Nostalgia
Package Dimensions	54.6 x 31.7 x 30.7 cm
Color	blue (aqua)
Volume	1 Gallons
Size	128 Ounce
Special Features	Cord Storage, Portable, Pour Spout
Power Source	Corded Electric
Voltage	120
Package Weight	4.94 Kilograms
Batteries Required	No
Batteries Included	No
Material Care Instructions	Hand wash
Brand Name	Nostalgia
Capacity	1 Gallons

Nostalgia Frozen Drink Maker Margarita Machine for Home Use - 1225 oz Slash Maker Stainless Steel Flow Spout - Easy to Clean and Double Insulated - Aqua

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