Why can't you change batteries in snake's head. The phillips head screws turn but nothing happens. Useless if you can't change batteries.

Hi K R Smith. We are sorry you are having an issue removing the battery cover. Please reach out to the Terra teams at the following URL and they will do their best to help you troubleshoot. URL: customercare.battatco.com. We understand if you do not wish to troubleshoot to get your toy working and invite you to return the toy through amazon for a refund. Thank you.

Can you buy the special tool to open the snake head

It's just a very small philips screw driver, found at any hardware store or store that sells tools.

How can you change the batteries?

The batteries are fairly easy to change but there are a few tips that can be helpful. First, you need 5 AAA batteries. On the remote, simply unscrew teh battery compartment with a standard phillips head and replace 2 batteries. There are 3 AAA batteries in the snake's head. Turn the snak on its back and you'll see 4 large and 2 small screws. Tip #1: don't mess with the small screws. The four large screws need ot be taken out. If you look carefully at the screw head you'll see that the screws seem to require a triangle shaped screwdriver head. Good luck finding one of those. tip #2: you can use a 2.5 mm slotted (i.e., regular flat head) screwdriver. Take your time to carefully place the screwdriver tip into the triangle. It should be a nice, tight fit. Unscrew the four screws. Next turn the snake right-side-up and gently pry the upper part of the head from the bottom. Tip #3: be careful to not pull on the wires and if the lights for the eyes come out of their slots, simply press them back into place before reassembly. Tip #4: with the head cover removed, you'll see the tip of one battery in the first joint to the rear of the snake's head. grasp the first joint with one hand, hold the head with your other hand and then gently slide the joint away from the head. The entire battery will now be visible and replaceable. Turn the snake over and you'll find 2 more AAA batteries in the bottom of the first joint. After replacing the 3 batteries, reassemble and have fun.

What does the button on top of the head do?

Hi there. The snake does not offer a button on the top of it's head. Thank you.

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🐍 Illuminate your playtime with the ultimate remote-controlled serpent!

READY TO PLAY - Comes with 5 AAA batteries included—unbox and dominate the adventure instantly.
AUTHENTIC DESIGN - Meticulously crafted green snakeskin detail for an ultra-realistic look and feel.
GLOW IN THE DARK - LED eyes light up, adding a captivating, lifelike presence that turns heads.
COMMAND YOUR JUNGLE - Effortlessly control every slither with an intuitive remote—no assembly needed.
KID FRIENDLY THRILLS - Perfectly sized and safe for ages 3+, blending fun with a touch of wild sophistication.

The Terra By Battat AN2801Z is a 26.7 x 7 x 25.5 cm remote-controlled snake toy featuring multi-directional movement and LED-lit eyes. Designed with realistic green snakeskin texture, it includes a clearly labeled remote and 5 AAA batteries for immediate use. Suitable for children aged 3 and above, this lightweight 318g plastic toy delivers immersive, lifelike fun right out of the box.

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Model Number	AN2801Z
Number of Puzzle Pieces	2
Assembly Required	No
Batteries Required	Yes
Batteries Included	Yes
Material Type(s)	Plastic
Remote Control Included?	Yes
Colour	Green
Product Dimensions	26.7 x 7.01 x 25.5 cm; 317.51 g
Batteries	5 AAA batteries required. (included)
Item model number	AN2801Z
Manufacturer recommended age	6 years and up
Manufacturer	Branford Ltd
Item Weight	318 g

Terra By Battat AN2801Z – Remote Controlled Emerald Boa – Illuminated Eyes (LED) – 26.7 x 7 x 25.5 cm – Green – Suitable for Ages 3 and Above

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