VetWELL Ear Cleaner for Dogs and Cats - Otic Rinse for Infections and Controlling Ear Infections and Odor in Pets - 8 oz (Cucumber Melon)

Q: Your description says the liquid will not sting, yet it has alcohol in it. Can you explain?

Hi and thanks for reaching out! The alcohol in our formula is less than 5%. The purpose of the alcohol is to create a dry environment in the ear and is key component to ear maintenance. It's such a diluted amount so it doesn’t sting, and is definitely not what you think of when you think of a product like pure rubbing alcohol (which does sting by the way). We’ve been selling this formula in veterinary channels for over 15 years to thousands of vets who use it daily in their practice. Please remember however, it's very important not to use the product if there is any suspected damage to the eardrum. We hope this helps answer your question. VetWELL support team. Good health begins with VetWELL.

Q: If i were to use it on my dog twice a week as one reviewer does, how long would it last?

Depends on the dog. Doesn't take but a couple drops for my small girl. Quite a bit more for my two very large girls, who are prone to ear problems because of their flappy ears and love of rolling outside.

Q: Does the tip have to be cut off in order to make it flow out?

Nope! All you have to do is turn the top to open the flow. No cutting is involved.

Q: I ordered this product, it came with the package opened and nothing was inside. If I order again how can I be assured that it will not happen again?

contact the company - usually companies will send you another one.

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VetWELL Ear Cleaner for Dogs and Cats - Otic Rinse for Infections and Controlling Ear Infections and Odor in Pets - 8 oz (Cucumber Melon)

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Your description says the liquid will not sting, yet it has alcohol in it. Can you explain?

If i were to use it on my dog twice a week as one reviewer does, how long would it last?

Does the tip have to be cut off in order to make it flow out?

I ordered this product, it came with the package opened and nothing was inside. If I order again how can I be assured that it will not happen again?

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