Prepaid SIM Card (US Mobile) - Custom Plans from $4/mo. Unlimited Plans from $17/mo.

I wanted to write this review after seeing the top two reviews being negative ones. The short story is US Mobile is one of best cell phone carriers I've used. When using a prepaid/budget cell phone service, there is always the thought of you missing out on something since you're not part of a big 3 postpaid plan (Verizon, AT&T, T-Mobile). I can confidently say my service will US Mobile has been great! below.PRICING:Other reviews have described US Mobile as a "scam" or "misleading" because they don't disclose total price up front. While they don't display total price on website, when you receive your SIM kit, you create your free account and pick a plan. It will display the total price with taxes and fees BEFORE you have to pay.Note: It's better to order SIM directly on US Mobile site because you can get a free SIM kit using code FREESIM.Here's the total plan pricing, including taxes and fees, for the different fixed data bucket plans:- 1GB plan $16.61/mo (listed on website as $12/mo + tax/fees)- 5GB plan $19.91/mo (listed on website as $15/mo + tax/fees)- 12GB plan $25.31/mo (listed on website as $20/mo + tax/fees)- 18GB plan $30.83/mo (listed on website as $25/mo + tax/fees)- 30GB plan $36.36/mo (listed on website as $30/mo + tax/fees)Mobile hotspot feature costs $5/mo extra if you want that for fixed data bucket plans. $10/mo extra for 20GB mobile hotspot allowance on Unlimited Data plan.The pricing on the Unlimited Data plans is some of the best I've seen. $45/mo for 1 line (taxes and fees included). $30/mo per line for 2 lines ($60/mo total), and $25/mo per line for 3+ lines. Plus you can get reimbursed for 1 perk with 3 lines and 2 perks with 4+ lines. Perks include: Netflix (Standard 2 screen), HBO Max, Apple TV+, Spotify Family, Audible, etc.CUSTOMER SERVICE:US Mobile has good customer service! The chat support button is listed at the top right hand corner of their website and also easily accessible in their mobile app. I'm usually able to get connected with a live agent right away. They also have a phone number if you prefer calling but chat support is so good I haven't had to do that.So many prepaid carriers are just...not good when it comes to customer service, so I really love that US Mobile is good with this.WEBSITE DESIGN:This may seem off to bring up but US Mobile's user interface on both desktop and mobile app makes finding things and getting answers to common questions so easy! Everything is perfectly laid out.NETWORK:US Mobile, per contract agreements with main carrier, can't disclose exactly what networks they use but I found it out through searching. The starter SIM kit comes with two SIM cards to choose from.Black "Super LTE" SIM card is VerizonWhite "GSM LTE" SIM card is T-MobilePick which one works best in your area.PORTING YOUR NUMBER:To keep you're same phone number when transferring service, going to need:- Account number- Transfer PIN (Verizon requires transfer PIN to port out, AT&T doesn't. With AT&T, you just PIN your account is set up with)- Billing address (make sure billing address on old carrier matches info you put into for porting)- Unlocked phone (make sure your cellphone is fully paid off and have carrier unlock it. This can take 24-48 hours)That's it. Do NOT cancel your current service. It will cancel automatically when port in to US Mobile is complete. You need to have active service with current carrier for port to go through.------A big thing to keep in mind when reading old reviews is US Mobile completely overhauled their plan offerings and website back in February 2021.

Good product, well priced

I've had both Red Pocket and US Mobile. Here is a comparison according to my personal experience.Rating 1-5, with 5 being the best.PACKAGING:USMobile: 5Red Pocket 2Red Pocket gomes in a "thank you card" size envelope. Very basic and unimpressive. Does not come with anything else besides the sim cards and cloudy instructions.USMobile comes with thoughtful, professional packaging. Looks beautiful. Also comes with tool to pop out sim card which is a BIG bonus and easy to follow instructions.EASY TO INSTALL:USMobile: 5RedPocket: 1I have an android ZTE ZMAX Pro with MetroPCS. I could only use one type of service with both. With RedPocket I had to create an APN and add very specific information. Took 15 minutes to get right.I also had to create an APN with USMobile, but had only one setting to change. Took 1 minute.SIGNAL STRENGTH:USMobile: 5RedPocket: 1With RedPocket I could not get signal strength in my apt (Southern California). I also lost connection while driving and using google maps. Was at mall and could not connect to fingerprint recognition apps. Could not make any calls 70% of the time.With USMobile I get 2-4 bars in my apartment, able to access data and use call feature 100% of the time (so far).CUSTOMER SERVICE:USMobile: 5RedPocket: 4USMobile has 24 hour customer service. Red Pocket has decent hours; available 12 hours a day.WAIT TIME ON HOLD:USMobile: 4RedPocket: 2Both are not perfect. Red Pocket answered my call twice within 5 minutes which is great. But when I called again with the same issue, I waited 40 minutes.USMobile wait time (so far) has been under 5 minutes.SIM CARDS:USMobile: 4RedPocket: 5Both offer two different types of sim cards according to your phone. With RedPocket, if you go to their site, you can avoid the $10 sim card fee and just pay for one month service.USMobile charges $3.99 whether you buy from them or Amazon.PRICE:USMobile: 5RedPocket: 5Both have decent prices. RedPocket will give you 1000 minutes and texts and 1 gig data for $15 flat. But if you have a poor signal you can't use. Includes taxes.USMobile is decently priced and oyu can pick what you want. I chose 300 minutes at $5, no text (as I use google hangouts app for texts) and $10 for 1 gig. I am not attached at the hip with my phone so this is all I need. There is additional fees for taxes. Mine is $2.DISCOUNTS:USMOBILE: 5RedPocket: 1RedPocket does not have any coupon codes that I could find. But I could be wrong.US Mobile gives $25 off if you use an a f f i l i a t e co d e. If you want mine, just comment.That's about it. I canceled my RedPocket 3 days after having and the last 3 days have been satisfied with US Mobile.