Cielo Breez Max | Smart AC Controller, WiFi Thermostat for Mini Split, Windows, Portable ACS/Heat Pumps | Artificial Intelligence Based Technology | Free App, No Subscription, Alexa,

We have 5 airbnb properties. 4 are individual cabanas and we use the Breeze Max to keep an eye on temperatures in each of them and not worry about losing remotes or batteries going out. The other 4 Breeze Max are all in our 2-bedroom loft where there are 4 inside units and only 1 outside unit. All of the units have to be in same MODE or they do not work - which is hard to explain to guests. The Max allow us to use their Multi-Zone function to tie them all together and keep them ALL in same MODE. I can also save a preset for away, so when we do not have any guests staying we can put the units in AWAY mode to save energy. So far, all is working great & customer service has been phenominal!! The units look great and are very easy to setup and use.

I recently had a Mitsubishi mini-split system installed with two indoor air handler units. I wanted the benefits of wall mounted thermostats for the units (opposed to simple remotes) but my installer told me the Mitsubishi thermostats were pricey and performance was questionable. I researched aftermarket options and settled on the Cielo Breez Max purchasing two units (one for each floor). Setup was easy, mounting each one next to the hard-wired thermostats for my baseboard heat. Both units easily learned my remotes (with one exception I'll explain below) and were up and running in minutes. The app was easy to set up on my iPhone. The thermostats have significant capabilities, as such there is a bit of a learning curve. I initially set up a basic schedule for each unit without issue. I had a couple of questions about setting up the Comfy mode so I went to the Cielo site and clicked on the chat, within minutes I was chatting with Scott and he gave me a call. He answered all my questions and stayed on the line until he was sure everything was working fine. A few days later as I was fine tuning my programing, I noticed one of the functions of my downstairs air handler was not operating as expected. My downstairs unit is larger than the upstairs one and has the ability to direct airflow side to side, that function was not available on the Cielo thermostat. I again went to chat on the Cielo site and again within minutes I was talking to a tech support representative (unfortunately I don't remember his name). As with my first call the rep worked with me while he figured out the correct programing to update my thermostat to operate my Mitsubishi unit. I am fairly immersed in the Alexa environment and installed the Cielo skill in my Alexa app. My intention was to use the Cielo thermostat to trigger an Alexa routing to turn on a couple of fans when my downstairs unit turns on to circulate the heat. Unfortunately, I was unable to find a way to do this. Though Alexa can see and control the thermostats it cannot use the thermostats to trigger routines. Back to the chat and a call from Cielo support, once again I was speaking to Scott. He worked with me for a while and came to the conclusion that at this time Alexa cannot use the thermostats to trigger a routine. He said he will pass that information along so hopefully in the future that will be an option. I do believe however that that will have to be addressed by Amazon. I can't speak to long term durability and haven't used many of the capabilities but so far the product has performed as advertised at a reasonable price. I have found the best quality of Cielo though is their after-sales support. Three times now I've used their chat feature and within minutes I'm talking to a knowledgeable, polite person that doesn't appear to be watching a clock trying to move onto the next call. Great product and great service, what more can you ask for?

Works well would have been nice if there were settings build into the wall unit as well

Excelente producto y con el controlo dos minisplits al mismo tiempo. Muy recomendable.

Excellent item to control indoor unit of the mini split. Easy to install needs power mounts on the wall or table top. Must have line of sight to indoor unit. Can control from the thermostat, or phone, or voice Alexa/google. No need for original hand held remote. Phone app easy to use very efficient. Exciting addition to the mini split operation. I purchased to operate the mini split prior to arriving to the property.