Deliver to Morocco

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

PUR PLUS 30-Cup Water Filter Dispenser with 1 Lead-Reducing PUR PLUS Filter, Dishwasher Safe, Powerful Filtration, Large Capacity with Slim, Space-Saving Design, White (DS1811Z)

PUR PLUS 30-Cup Water Filter Dispenser with 1 Lead-Reducing PUR PLUS Filter, Dishwasher Safe, Powerful Filtration, Large Capacity with Slim, Space-Saving Design, White (DS1811Z)

Q: How to fix when the filtering stops after 5 months? Changed filter often (&early), cleaned it, put it all back together, etc. H20 still stays in top.

This may occur if bubbles or air pockets have become trapped in your filter. To help remedy this, we would recommend, first, removing the filter from your pitcher. Once removed please hold the filter upside down at a slight angle and shake it for 5-6 seconds before returning it to the upright position. You should hear the carbon particles inside moving. This procedure should compact the contents of the filter and eliminate any air pockets trapped within, which can prohibit water flow. This should restore performance to your filter. We hope this is helpful. If you need further assistance please contact us by emailing SocialSupport@helenoftroy.com. Thank you.

Q: The filter was set up at 2 pm, it's 7 pm and i have about a 1/2 inch of filtered water. How do i contact for a replacement?

Thank you for reaching out to us. This may occur if bubbles or air pockets have become trapped in your filter. To help remedy this, we would recommend, first, removing the filter from your pitcher. Once removed please hold the filter upside down at a slight angle and shake it for 5-6 seconds before returning it to the upright position. You should hear the carbon particles inside moving. This procedure should compact the contents of the filter and eliminate any air pockets trapped within, which can prohibit water flow. This should restore performance to your filter. We hope this is helpful. If you need further assistance please contact us by emailing SocialSupport@helenoftroy.com. Thank you.

Q: Does this come with a filter?

Yes. Mine did come with one filter.

Q: Does this pitcher filter iron?

That is a good question Amanda. This filter is not rated to remove Iron. Please visit the following link for an outline of the contaminants filtered by PUR filters: https://www.pur.com/why-pur/filter-comparison If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

Product ID: 67480740

Secure Transaction

Details

Brand
PUR
Special Feature
Change Filter
Product Dimensions
5.3"L x 15.3"W
Package Information
Dispenser
Installation Type
Freestanding
Power Source
Ac/Dc

💧30-cup large capacity

⚙️Smart filter replacement indicator

🛡️Lead & microplastics reduction

Description

💧 Sip smarter, live cleaner — PUR your way to pure perfection!

NEXT LEVEL PURITY - WQA-certified PUR PLUS filter slashes lead, microplastics, and 20+ contaminants for crystal-clear water.
ECO CHIC WALLET WISE - Ditch bottled water, reduce plastic waste, and save money with the #1 lead-reducing water filter brand trusted for 35+ years.
HYDRATE THE WHOLE CREW - Generous 30-cup capacity keeps your household refreshed without constant refills.
EFFORTLESS SMART DESIGN - Slim, dishwasher-safe dispenser fits fridge or countertop with a leak-proof build and easy-pour spout.
STAY AHEAD OF FILTER CHANGES - Built-in smart indicator light means you never miss the perfect time to swap filters—always fresh, always safe.

The PUR PLUS 30-Cup Water Filter Dispenser features a WQA-certified lead-reducing filter that removes over 20 contaminants including microplastics, delivering great-tasting water for up to 40 gallons or 2 months. Its slim, dishwasher-safe design fits easily in your fridge or on the countertop, with a smart indicator light to remind you when to replace the filter. With a large 30-cup capacity and leak-proof construction, it’s the ultimate eco-friendly, cost-saving hydration solution trusted for over 35 years.

Have a Question? See What Others Asked

How to fix when the filtering stops after 5 months? Changed filter often (&early), cleaned it, put it all back together, etc. H20 still stays in top.

The filter was set up at 2 pm, it's 7 pm and i have about a 1/2 inch of filtered water. How do i contact for a replacement?

Does this come with a filter?

Does this pitcher filter iron?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products