Why is my power bank providing fewer charges than expected?

Energy loss during charging due to inefficiencies in battery cells and circuitry results in a 30% to 45% capacity reduction. A fully charged Anker 25,000mAh power bank typically delivers about 13,750 to 17,500mAh.

What is Trickle Charging Mode?

Trickle Charging Mode lets the USB-A port charge low-power devices like watches or earbuds. Turn it on or off by double-pressing the button. When enabled, a small blue dot appears, and a low standby output is normal.

Does it support pass-through charging?

Yes, the power bank supports pass-through charging. However, it requires a charger rated at 20W or higher, and the input power must exceed the output power to enable this feature.

Why is the power bank's output lower than expected?

Power bank's output depends on the power required by the connected device. As the device's battery level increases, the required power decreases. For example, with an iPhone 16 Pro and its original charger, the power drops to about 6W at 70% battery.

How do I adjust the length of the retractable cable and use the short cable?

Pull the retractable cable to your desired length and tug gently to lock it. To retract, pull slightly and it will retract automatically. For the lanyard, press upward to extend and downward to secure it in place.

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