eufy SecurityBaby Monitor E20 with 2K HD Camera, 5'' 720p Display, Hybrid Wi-Fi & No Wi-Fi Connection, Pan-Tilt, 4X Zoom, Portable Camera with Built-in Battery, 24/7 Recording in App, ANRClimatePartner certified

This is an excellent product in every way. Here I compare and contrast it to the “Babysense 5.5” 1080p Full HD Split-Screen Baby Monitor, Video Baby Monitor with 2 Cameras and Audio, 6-Color RGB Night Light, 1000ft Range, Two-Way Audio, 4X Zoom, 5000mAh Battery,” which I bought first but am returning.One principal difference is that the eufy is Wi-Fi enabled and the Babysense isn’t. I’m using a two-camera eufy set-up to monitor a kitten nursery, and it’s great to be able to see and hear what’s going on from inside the app, anywhere I have cell or internet service. The app also lets you invite people to look and listen, which is fun. It’s very well done, offering all the controls (and even more) than the supplied monitor.The eufy offers a sharper image and better color rendition, especially in low light. Night-vision is sharper too – very crisp. Everything looks better on the iPhone than the supplied monitor, but the monitor isn’t bad at all. The two monitors are pretty similar in terms of size, appearance and features.Only the eufy allows cameras to be used for nine hours in daylight and five hours of night vision without AC power, which might be useful for trips, but for 24/7 monitoring it’s best to have them plugged in. It’s dangerous to have cords that cats can chew on, but I think the power is stepped down. In any case, I bought plastic spiral cable wrap to enclose them.Focus is better with the eufy. Both brands’ cameras have standard tripod mounts, which is great. There’s a longer lag time between audio and video with the eufy, but it’s livable.Note that in the eufy, if you take a screenshot in Wi-Fi mode, the icon confusingly is a scissors, and that even if you’re zoomed in, the image won’t be.The “baby-seeking” feature of eufy is confusing and seems to work only intermittently. Eufy has four levels of zoom, vs. only three for Babysense. Color-keyed LED scale on Babysense monitor lets you watch for loud sounds rather than having to hear them.The eufy comes with only one camera, vs. the Babysene’s two. An extra eufy camera is $100, but to me it’s worthwhile.Happy to answer any questions.

This is my second Eufy baby monitor that we have had in the last 2 years. Our original one (the older model) began to lose connection so I decided I wanted to upgrade to the WiFi model. The picture quality is excellent and the screen size is perfect. To my disappointment, the camera did start to lose connection and would only reconnect if I would go in to my son’s room and power the camera on and off (similar to other reviews),After dealing with this issue for a couple weeks I reached out to their customer service to request a replacement. They were extremely understanding and had a replacement to me the following day and provided a return label for the camera that was disconnecting. The replacement was disconnecting almost immediately so I was obviously very irritated at this point and requested a refund. Their customer service was very responsive and apologetic and was willing to refund me and take back both cameras.Luckily before I returned the camera there was an update that came out to fix bugs and connection issues. Since that update we have not lost connection one time. I contacted customer service again with an update and they were happy that it was now working and want to review the camera that was malfunctioning to find the root of the issue to make quality improvements.I was ready to leave this brand but because of their customer service and their ability to acknowledge the issues and wanting to make improvements, I will remain a Eufy customer for all of my baby monitor needs.

Have had nothing but trouble with this system after it worked really well for a few months. I bought this updated system to replace my older Eufy camera and monitor that worked perfectly for 3 years for my older son so we could have app access and add a camera now that we have 2 kids. Here are all of the issues:The monitor takes 10-20 seconds to power up, whereas the old model turned on immediately. When you’re trying to check on a crying child without entering their room, this sucks.The monitor also loses connection constantly, despite being one room away or having the antenna up.The app is abysmal and loses connection more than the monitor. It’s basically a gamble at this point if either kid’s camera will show up. We restart the connection almost daily and it still doesn’t work.Overall a very frustrating experience, and unexpected because the older model worked solidly. The manufacturer is sending us a new system but I am not terribly hopeful as it speaks poorly of the quality control.