NordicTrack T Series

Amazon prime delivery was on time and efficient. No shipping damage, all the bits and pieces that were supposed to be in the box were in the box. You do need a Phillips head screwdriver and adjustable wrench for assembly. I, 55f and the only one in the house who reads instructions and makes sure all the pieces are there first, decided to put it together myself. It didn't feel like 2.5 hours but that's how long it took. Did I complain? A little. In Step 6 I carefully loosened/tightened four pre-attached screws in the handrails to get the larger screws/washers in place. Turn the page for Step 8 to read "if there are four screws pre-attached inside ... remove and discard them..." grumble. It's recommended you have a person help you hold to attach the console assembly but it's doable by yourself if you're flexible. I did need the second person for steps 13-15 (of 17) to hold the belt frame up while I attached the crossbar and storage latch. Yes, there are stickers and "warnings" stating that the treadmill is locked and will not start until activated at ifit.com. You do NOT need to enter your credit card information (find the small font that says skip or no thank you). You will still get the one month free trial. I do not like that I cannot input individual stats (height, weight, etc.) into the treadmill directly. Those fancy features come with the ifit app subscription. I did poke around the iFit programs a bit - would have been nice for it to limit what I could see to this particular machine; in other words there were plenty of programs that incline to 18% or 34% automatically - useless for this machine as it only goes to 10%. But, the walks/runs that take you on tours of places are neat. Would I buy into the subscription? Not unless it synchs with my Fitbit which it does not. Speaking of which, the treadmill pulse bar monitor and my Fitbit read are fairly close. I'm not sure about distance/steps because I keep forgetting to check...which is why synching would be nice. The machine lifts out of the way and lowers easily (not a feature we use regularly but it's there if needed). As with every other piece of exercise equipment we've ever owned, the built in speakers are not awesome. The lip at the bottom of the console holds phone/tablet admirably, if I could design it myself I would have it at the top so that I didn't have to look down to see my phone (as the ifit trainer is telling me to keep my head up). NOTE: none of the assembly steps in the manual indicate to attach the safety key. It's just pictured hanging off the pulse bar in the final step (it did not come attached, it's wrapped in a small bag with the screws etc.). You do need to have the red safety key in place on the pulse bar to make the machine work (there's a small indented area with a key logo). The important emergency information on how the *safety* part of the key works (if the clip is attached to you) is highlighted in the manual under HOW TO TURN ON THE POWER. Be safe. So far, we've had four family members of varying sizes use the machine on full workouts - walkers and runners. Haven't wanted to adjust cushioning, there's been no belt slippage and there have been no weird noises. For the price, we recommend it. UPDATE 3 months later: after browsing the iFit programs for a few days I found the functionality between the app and the treadmill to be what I needed in my life. I have an annual subscription (still don't need to leave your CC info with them permanently). Because I'm not just staring at the wall while using the machine I look forward to hopping on 5-6 days a week faithfully, traveling around the world - heck, I've even done a few virtual 5k races! Machine is still solid - I use it the most, but my husband is on it 3-4x/week and a teenager too. No squeaks or issues thus far.

Easy to assemble. Works perfectly I just did a mini workout,7%incline and wooo it made me sweat. I love the price as well. Great treadmill.

For starters, very very heavy, which is great honestly, the parts are definitely made to last, very high quality hardware. You will need help to bring it inside, it weighed at least 300 lbs. Not the most compact when it folds up, but compact enough to save some space anyway. Surprisingly quiet, I can walk or jog at night while everyone else is sleeping, so thats a plus I didn't expect. Definitely good to last for a long while depending on your goals, I mostly use it for walking but good enough for jogging. Only complaint I have is on the packaging for the bolts and screws, its a little hard to get them out even with a knife, but you can make it work. If youre like me and you want something thats not so high tech and made to last within reason, this is the one to go with, its roomy enough for a big guy like me and its made of tough parts. Also, my compliments to the ones who shipped it, it showed up 10 days early

Assembly was pretty easy, though I’m not sure how one person can do it all alone. I needed my husband twice- once to lift the bed out of the box and then again to hold the bed up while I installed the hydraulic arm. The bolts that need to be removed to install the arm require a #11 socket which was not included, the wrench that is included is 5/16 on both ends which was too large. Otherwise I found assembly to be quite easy with the tools provided. The instructions are clear enough, but I personally really hate how they’re written so recommend finding a video to assist. I had such a good inaugural run on this tonight. The treadmill is pretty loud though and my husband could hear me on it very clearly from the floor above (albeit it was directly below him). Now the super annoying part. I jumped off onto the rails doing sprint intervals during the run and noticed how narrow the rails are- they also tilt inwards and I nearly rolled my ankle. Then after the run I looked down and noticed the belt had eaten into the soles of my BRAND NEW $160 shoes! Because the rails are so narrow the whole sole of the shoe doesn’t fit and I didn’t even notice the belt sawing into them. Of course it’s more my fault than the machine’s which is why I didn’t deduct much from the rating but I’m still sad about it. But not THAT sad these can be the treadmill shoes and I can buy another pair for outdoors. All that considered- my husband got me this so I could continue training on bad weather days and it will do just fine for that!

I bought this for my mother, it arrived on time. No issues. I paid for the expert installation, which we had no problems. 15 minutes after the technician left, the thing stopped working. Of course I was at work, so when this occurred my mom did not know what to do. She called the tech back and he confirmed he could not figure out why it stopped. Later that evening I stopped by my moms house to see what the story was. Everything seemed to work except the belt. Now I have to call NordicTrack and see when they can send someone out. Amazon, is pretty good about offering solutions as far as returns. I was given 3 options. 1. Call Norditrack 2. Have a local repair person fix it, and they would refund me $120.00 3. Complete refund on both the unit and shipping (I would assume the 3 year maintenance plan). I am giving this 1 star because despite some of the good and bad stories, there should be no reason why this thing should have died. I am hoping I get a quick response tomorrow and we can work from there. I will update as we go along. ***************UPDATE So it was initially decided that the motor was broken on the machine by the technician who was dispatched about a week later. It took about 2 weeks to receive another motor. Add a few days to dispatch another tech at this point we are talking almost a month since the machine has arrived. (I was actually contemplating of just doing a return because it was nearing the time to pay the charge on my credit card.) Back to the story, so the tech shows up, we have the new motor, and an excited mom, I then find out that its not the motor, but the control panel. Again back to square one, another 2 weeks for delivery. Again a couple days to dispatch a technician once the part arrived. Tech arrived installed the new control panel and the machine runs, and hasn't had a problem since. Its been working with no issues for about 2 months now. Mom is happy, but I'm not really sure it was worth it. At this point I can't recommend purchasing this unit through this sales channel. Amazon was perfect but I don't know if it is Norditrack, the warehouse who holds this equipment, XPO who ships this equipment, the tech who installed this equipment... bottom line... a product was purchased for over $700 and it didn't work for almost two months from the day the transaction was completed. We weren't given anything for our troubles. Yes we weren't told "oh well sorry no refunds, all sales are final", we were offered a refund of $120 if we decided to let Norditrack off the hook and go with a local repair person, but there was nothing saying "we are sorry for what happened, the month and a half that was lost will be on us" (the company that failed to delight you as a customer). The only power as a customer is a review, to forewarn others of such an awful experience. I work in the customer service industry, so I know how hard it can be to please customers. In this case, the product offer and the services to support it were abysmal. Sincerely, Sam K.

I’m generally very pleased with the NordicTrack T5 and I give it 5 stars as a product. I love the incline feature and that the speed can go up to 10, giving me a good range for my workouts from such a compact machine. I was not expecting something as well build and powerful at this price point and size. I read that the belt can be loud for the machine size but i didn’t find that to be the case. I’m working out in the basement and my husband cannot hear it from upstairs. If I have music on I don’t hear anything. It sounds like a regular full size treadmill. The buttons are a bit tricky at first due to their minimalist design, but once you get the hang of it, it’s easy to track what you need (speed, length of workout etc) Im still getting used to holding down the speed buttons, it seems to jump in increments of 0.5 if I am not careful, which can be a bit annoying, but I’m adjusting to it by learning the right pressure and timing. I can’t really tell if the problem is me or the machine on that one. There is also a second way to change speeds when using the Ifit workout app, and I’m finding I like to use that more anyways. The iFit connectivity is a nice touch—with the subscription it automatically adjusts the speed and incline based on the program, which adds a lot of value to my workouts. It is so responsive and that it changes the speed and incline on my tablet in real time- no lag. I am going to look into my health insurance paying for the subscription because it was fun to have a trainer that I felt like I was engaging with. I got to work out in Croatia, Bosnia, Florence, and Utah so far! Assembly was surprisingly easy, my husband and I brought it to the basement and put it together in less than 2 hours. His main remark was how well the treadmill was packaged (which is important because of the shipping issues we had from Amazon- see below). The machine was very snuggly placed in the box with pressed wood supports and large hefty styrofoam pieces. It was also wrapped in plastic. The instructions were straightforward and there is not a ton of things needed for assembly. The items we needed for assembly were all in a yellow cardboard “sheet” covered in plastic and numbered according to step. We found watching the videos on how to assemble the treadmill especially helpful. Nordic track has some and so do third parties on YouTube. My only major complaint is about Amazon and not Nordic track. I wasn’t thrilled with Amazon's delivery service which was called CEVA logistics. I got an automated call from an area code 855 to confirm a date and time for delivery (12/16). I organized with my husband for him to be home to receive the delivery. However, it arrived early (12/9) and wasn’t delivered properly; the delivery driver called me from his cell (which was uncomfortable) and acted like it was my fault that I wasn’t home to receive it even though I told him I coordinated with the logistics company for a different date . I asked him to put it under the porch so it was covered. He left it half off the porch exposed to rain in the middle of my sidewalk on the pallet (which now I need to dispose of). Thankfully the machine wasn’t damaged when we opened it, but I contacted Amazon right away and they recognized this incident as a problem and made it right for us. While I don’t know how we could have avoided this we took pictures and contacted Amazon, and I suggest if you have issues you do the same. Overall, I’m happy with the treadmill, but the delivery could definitely be improved.

Absolutely love the quality. It’s actually better than I thought it would be. I don’t have any complaints. Feels very sturdy while using it and doesn’t move or make any squeaking noises while in use. It’s also very quiet while in use. Assembling dies take 2 people and it took about 1 1/2 hours to assemble.

Simply The Best Treadmill You Can Buy Online I bought this treadmill in November 2023, and it took two years of active use for me to leave a detailed review of my experience. For the sake of brevity, I am going to break this review into sections: purchase, delivery, packaging, assembly, aesthetics, and daily use. Lastly, I will provide my personal opinion for those thinking of buying one. Purchase: I bought the NordicTrack T Series 6.5S Treadmill in November 2023 using a free trial of Amazon Prime. I paid about twenty bucks extra for "room of choice" delivery, meaning it would be brought into my living space; otherwise, delivery would be to the front door. Buy it new, as a reconditioned or used model might come with a few missing parts. I did not buy the protection plan, but consider getting one if you're clumsy or the treadmill will be used by multiple people. As a base for the treadmill, I bought the Sunny Health & Fitness Non-Slip Home Gym Mat. Regardless of your floor type, you need a durable mat to keep dust out of the internal components. Delivery: It's better to be at home when this is delivered, and I was home that day. The delivery truck was like one of those moving trucks due to the item's weight. It was a good thing I was home because I helped carry that heavy box to the second floor without it breaking. Packaging: The entire treadmill was well-packaged. The running deck came in one piece, as did the computer screen. Other parts were well-labelled. The dread of putting it all together was too much, so I left the delivery box sitting there for two days. Assembly: They recommend you have another person to help with assembly, but I did it all by myself. The initial step is to identify where you want the treadmill to go and use that space as your assembly area. I live in an apartment, so I chose the living room as the best spot. Carefully remove each part from the box and count them to ensure everything needed is included. The running board is the heaviest, and it comes with the motor pre-installed. Most of the tools needed to put it all together are included. The included diagrammed pictures and instructions can be confusing to follow. I found the diagrams to be full of assumptions and the font was too small to read. But no worries—there are YouTube videos that can help. (I used two YouTube videos to help speed up assembling the treadmill, but Amazon frowns on external links embedded in reviews, so you'll have to do your own search). Both videos offered immense help as I put the NordicTrack treadmill together. Take your time, as this is not a race. It took me several solitary hours to complete the assembly. If you're not good at assembling things or are not mechanically inclined, I would suggest you pay extra for professional assembly. On the other hand, the joy of putting it all together by yourself cannot be quantified. Aesthetics: When fully assembled, the treadmill looks good. It is far better than the ones in my apartment complex gym. The two videos mentioned will show you how to bypass the unwanted membership stuff required by NordicTrack to get the treadmill started. Daily Use: I use the heck out of this treadmill, and after two years it's still going strong. It has a lifting mechanism that puts the running deck upright for easy moving and storage. This mechanism came in handy when I moved to another apartment complex. I keep things simple; the treadmill is used only for walking or running. The many incline settings can be helpful when looking for a more intense workout. I have never used the sound system nor the fitness membership offerings from NordicTrack. Personal Opinion And Verdict: If you're on the fence about getting one, I say go ahead and splurge—provided you're going to use it to stay in shape. It's far cheaper than even the cheapest gym membership, but you need to be self-motivated to use it several times a week. Do not buy one and then keep it out of sight until it's needed. Mine is in my living room where I see it every day, which motivates me to use it several times a week. Is it a good treadmill? Hell yes, it's probably better than the ones I have tried in many gyms over the years. Will it help you lose weight and stay in shape? Absolutely, provided you use it as intended.