How do I get warranty information? Just purchased and device is showing a error code?

Dear Lois, Thanks for your concerns. In this case, we suggest that you may contact us for further assistance. Just access the Travel Inspira profile page which has a button of "Ask a question", following the step to write a Message. We will respond within 24 hours. Thank you, Amy Travel Inspira Customer Service Team

Why is the handeful hand dynamometer is 10% cheaper than the gripx one? they look the same obviously.

Dear Customer, Thanks for your concerns. Though our product is more affordable, it is of great quality. Meanwhile, we offer 5 years warranty for this grip strength tester. If any questions, please don't hesitate to contact us again. Yours, Amy Handeful

How long is the warranty?

Dear Customer, Thanks for your concerns. The Handful hand dynamometer comes with a 5-year warranty. If any questions, please feel free to contact us again. Yours, Amy Handeful

Is this hand dynamometer suitable for muscle testing (kinesiology)

Dear Customer, Thanks for your concerns. And no, it is not suitable for muscle testing. However, you may use it to measure your hand grip strength. If any questions, please don't hesitate to contact us again. Yours, Amy Handeful

Colour	Grey
Material	Plastic
Brand	Handeful
Item Weight	358 Grams
Style	Digital,Compact
Tension Level	Heavy
Product Dimensions	19.5L x 12.5W Centimeters
Shape	Cylinder
UPC	607376380097
Manufacturer	Handeful
Department	Youth
Item model number	HFEH11GYAA
ASIN	B08X4JQDJZ

Handeful Grip Strength Tester, Digital Dynamometer for Hand Measurement Meter Auto Capturing Electronic Forearm Finger Power 198 Lbs / 90 Kgs, Gripping Strengthener for Sport, Home, School, Clinic Use

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