Is the product safe to use when it gets warm/hot?

It's normal for wireless charging to warm up slightly, especially during intensive use, such as long gaming or streaming sessions. However, it complies with international safety standards, ensuring safe usage.

Can a phone case affect wireless charging?

For optimal wireless charging, we recommend using Apple's official magnetic cases. Avoid cases over 2.5 mm thick, non-magnetic, or metal cases, and remove any magnets, cards, or pop grips as they interfere with charging.

What should I keep in mind when using it for the first time?

To begin, press the button once to activate the power bank.

Why doesn't my phone achieve 15W wireless charging power, and why is the charging circle not displayed?

Ensure our iPhone (13 series or later) has iOS 17.2. for optimal charging and display; this charger is not Android-compatible. Please note, when the USB-C port is also charging a device, the wireless charging output will be reduced to 5W.

Why is my power bank providing fewer charges than expected?

The capacity reduction during charging is due to a 30% to 45% energy loss in the battery cells and conversion circuitry. Therefore, a fully charged Anker MagGo Power Bank (6.6K) offers an estimated 4,000mAh to power devices.

Product Dimensions	10.21 x 7.06 x 1.5 cm; 263.08 g
Batteries	1 Lithium Polymer batteries required. (included)
Item model number	A1643
Special features	Short Circuit Protection, Slim, Over Charging Protection, Fast Charging, Travel, USB-C Input: 5V ⎓ 3A / 9V ⎓ 2.22A, USB-C Output: 5V ⎓ 3A / 9V ⎓ 2.22A Wireless Output: 15W Max Total Output：5V ⎓ 3.6A Max
Color	White
Item Weight	263 g

Anker Power Bank, Qi2 Certified 15W Ultra-Fast MagSafe-Compatible Portable Charger, 6600mAh Pack with Adjustable and Foldable Stand, For iPhone 17/16/15 Series (USB-C Cable Include)

التفاصيل

الوصف

المواصفات

لديك سؤال؟ انظر ماذا طلب الآخرون

الأسئلة الشائعة