Return policy is not clear: If "used" customer pays return shipping. If something is wrong days after assembling is the chair considered used?

When returning directly through amazon, they have their own policies which we can not control. But if we are contacted directly, we will reimburse for any return shipping costs. And will never make you pay if something is wrong with the chair.

How high does the chair go? Will it work for someone that's 6'5"?

The chair is 16.9-20.8inch height. It will work for someone that’s 6’5”

Whats the height of the arms at the lowest setting (lowest arm adjustment and lowest seat height)?

I'm not sure if there was a product update after Duramont answered this question below - but that is incorrect. It is 16.5" to the BOTTOM of the seat cushion + another 4" to the actual top of the seat. The 16.5" measurement is a pretty useless measurement.

Brand	Duramont
Color	Black
Product Dimensions	26"D x 23"W x 40"H
Size	26D x 23.6W x 42H in
Back Style	Solid Back
Special Feature	Adjustable
Product Care Instructions	Wipe Clean
Unit Count	1.0 Count
Recommended Uses For Product	Office
Maximum Weight Recommendation	3.3E+2 Pounds
Style	Office
Pattern	Solid
Finish Type	Ergonomic
Room Type	Office
Age Range (Description)	Adult
Included Components	User Manual
Model Name	Duramont 6
Arm Style	With arms
Surface Recommendation	Hard Floor
Seat Back Interior Height	21.25 Inches
Indoor/Outdoor Usage	Indoor
Seat Height	20.8 Inches
Fill Material	Foam
Leg Style	Tapered Leg
Reclining Position Count	3
Tilting	Yes
Is Customizable	No
Is Foldable	No
Form Factor	Ergonomic
Fabric Type	100% Mesh
Manufacturer	Duramont LLC
Assembly Instructions Description	Includes clear, step-by-step instructions for easy assembly.
Item Weight	44.5 pounds
Item model number	Duramont 6
Is Discontinued By Manufacturer	No
Material Type	Mesh, Stainless Steel
Manufacturer Part Number	DDC312

Duramont

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