HP OfficeJet Pro 9125e Wireless All-in-One Color Inkjet Printer, Print, scan, copy, fax, ADF, Duplex printing best-for-office, 3 month Instant Ink trial included, AI-enabled (403X0A)

I wasn't expecting a lot from the OfficeJet Pro 9125e. I've had several other home printers in the past, including a laser printer (great because it uses dry toner which doesn't have the issues an inkjet printer typically has, but is only able to print black and white). I've had several inkjet printers, but they all end up having clogged print heads or something that renders them useless after a short amount of time. I thought I'd give this a try, as it could replace my other printers. It's meant for a small office, as it has pretty high duty cycles. I don't print a lot; usually recipes, legal documents, and coupons. I may start printing some newsletters for an organization I'm in, so this may work out well. It can print borderless pages, which would make some nice newsletters! Setting up the printer was fairly straight-forward. The printer was packaged nicely, in a bag with a handle that allows you to pull it from the box easily. The included quick-start guide tells you to plug it in, turn it on, select a language and country, and then go to a URL to set the printer up on your computer or phone wirelessly. The first step is to open the paper tray and load the paper. Adjusting the paper tray for letter-sized paper was a bit confusing, as there are little tabs you have to press to adjust the size of the paper tray. It wouldn't shrink down to the size of the paper, so I just pushed the paper all the way to the back and pushed the tray in. The printer then said it was checking the paper, and said it was successfully loaded. Installing the ink went fine. Then it wants to print an alignment page. Once printed, you put it on the scanner bed, and it scans. That went fine as well. Finally, install HP Smart Printing on the computer and scan for new printers. It didn't find it on the first try, but did on the second. Connecting was quick and easy. It even got the wifi password from the computer. Once connected it automatically updated the firmware. I didn't realize it, so I tried printing something and couldn't. Then the printer chimed and said the firmware was updated. Print quality is fantastic, as is the speed of printing. I enrolled in the HP+ and Instant Ink trial. I got an email saying my new ink cartridges were being shipped, even though I don't need them yet. I'll probably cancel the Instant Ink after the trial, as I don't print a lot, but it may be worthwhile for people/offices that do. Time will tell if the print heads last. Hopefully!

Remember the days of plug and play? Well they are over if you purchase this printer. It is a direct line into your wallet if you want to do anything. You must pay to have wireless printing. You must pay per page if you use too much ink. You can ONLY use HP ink; so even if you want to take the risk you cannot. Every feature is a problem to enable. I've yet to find a solution to having faxes go to a file and NOT print. (I think that is a feature only available for more MONEY). This printer is noisier than the old dot matrix printers. The scan quality is significantly lacking (only 300dpi). Paper handling works occasionally - and stuck pages are easily destroyed and challenging at best to retrieve. The touch screen is so small you might need a child to make selections (otherwise you will find yourself trying multiple times to get what you intended). And if you just want to USB it to your desktop you are in big trouble. HP Big Brother NEEDS to be connected to this printer for almost any function to work. Seamless is a word that HP has removed from its vocabulary (as is plug-and-play, simple, cost effective, user friendly, customer oriented, etc.) HP should be embarassed by the greed it is displaying. A company that was once built on pride and quality had deteriorated to selling big-brother controlled junk. What I would give for my old HP OfficeJet Pros. They were hard working, reliable, high quality, and feature rich. Simple to set up, seamless integration, and handled most tasks with ease. In both cases, they were replaced because the paper handling deteriorated over time. Not an easy fix. SIMPLY DO NOT WASTE YOUR TIME OR RESOURCES ON THIS. ***ORIGINAL POST*** I've owned over 10 HP printers over the years and this is the first time I have ever had any challenge trying to set it up. This wouldn't even print or do anything until I jumped through hoops setting up an HP account, forced to promise never to use ink other than genuine HP, and having to log in just to scan a page. HP should be embarrassed making a product so insanely challenging to use out of the box. It's not like they don't charge a fortune for ink which I have always bought thinking it will be the best in the long run. What a terrible way to lose the confidence of a very, very long time loyal customer. My last HP printer. Goodbye.

The HP OfficeJet Pro 9120e Series is a fantastic option for home or small business. It is a durable printer that quickly produces quality documents. A unique item for this multi-device system, it has both a scanner and duplex document feeder. I can't wait to test that. A few key items during the setup. * The printer cartridges are in slots. The installation felt like it has to be more precise than other models. Once the cartridges are recognized, then the print heads were easy to align. * The HP Smart wizard was very simple and seemed straight forward to me. * Once the printer was on the Wi-Fi, it was very easy for all devices in our household to connect. * Unfortunately, I missed the time limit sign up for HP+ which, their service that includes 3 months of Instant Ink and an extra year warranty. You have to sign up within 7 days of setup. Usage: 1. On first activation, the printer takes a few moments to align the printer cartridges. This may seem loud in a very quiet room. After the first time, I expected the setup noise. 2. My power cord seems a bit touchy. A slight bump and the printer turns off. I'm going to try a cord replacement since it is a standard type. 3. The control panel has a fantastic pivot option. You can adjust it to better and operate the panel. No more neck strain from reading the panel. Overall, I'm enjoying the print speed and quality with the HP OfficeJet Pro 9120e Series. I can't wait to see what else it is capable of once I get comfortable with the machine.

The HP OfficeJet Pro 9125e was surprisingly easy to set up. From unboxing to printing my first page, it only took about 15 minutes. The wireless setup was smooth, and the HP Smart app made connecting it to my devices simple and painless. Print quality is sharp, and the speed is more than enough for my home office needs. My only real complaint is the keypad on the printer itself. It’s so tiny that typing in Wi-Fi passwords or entering any kind of text feels clumsy and frustrating. Most of the time, I avoid using it altogether and just rely on the app, which thankfully works much better. Overall, this is a solid printer that does its job well, but HP really needs to rethink the design of that keypad—it’s almost useless.

HP products and HP support have impressed me for 25 years. I have to say this printer I received today thoroughly checks all the features I was looking for. I had an HP printer before and from that printer I wanted a more robust printer for creative crafting. The larger volume paper drawer, the multi page scanner feeder, duplex printing is a plus, fax ok not necessary though and above all speed. So I was excited to get this printer so that when I go to print my stuff it’s not a major project and eats time. I have had this printer now for 2-3 hours. I am so blessed that I listened to myself to get this printer despite the negative comments. I bit the bullet and went for it. The installation was a breeze. All I had to do was follow the directions stepped me right through it. Nothing hard. The hiccup was the website but my bad there was a sticker telling me to go to a different site that was different than the printer stated. Once I went to the correct site the installation self - installed the moment I hit the site found the printer and stepped me right through the rest including transferring my ink subscription right over to the new printer in the smart app. Just slick! Print speed is fast even color pages. The printer Is quieter and prints smooth. WiFi connection on my old printer just got so bad but this printer it just connected .. a hitch. One feature that sold me the self correcting WiFi. I am up and printing. Never so happy that I did not listen to the negative comments on this printer or even HP related. I have had other brand printers that tear my hair out and I have just said I am going back to HP no matter what. HP. This install was hands free for me. I am a programmer by trade and I did not need technological skill for this install. Your programmers did the work. Well done! Thanks for making my retirement easier and less work! Because I was on wrong site for the printer install support staff was right there the second I hit the site we can’t find your printer. I said I just got here hold on let me see what the problem is. Other technicians called me on the phone to help. I actually said let me just figure this out myself and I did. I did not need the technology staff. I was on the wrong install site. Even HP support did not realize that. lol. Even self aligned. That’s Slick! Can’t wait to print what I started 4- 5 days ago to print. Not standard printing and hoping this printer can help me handle that with ease going forward.

I purchased this printer based on a favorable review I saw in the New York Times. I only wish I had done a bit more research and learned about the terrible experiences that other buyers had with this printer. In a nutshell, it failed from day one. The HP smart application that you are required to install disables the printer from one machine when you connect it to another. It also causes a delay in printing such that it can take as much as three minutes to print a single page! However, that is minor compared to the failures and "critical system errors" that this printer throws. It instructs you to power down the printer and restart it which I had to do several times. In fact the printer failed with this error from day one and I was not able to print on even one consecutive day without the printer failing. Over the 1 week period that I had this printer connected I may have been able to print 5 pages total , if that. This is bad enough, but the instructions on the microscopically small touch screen instructed me to contact "my support representative" if the problem persisted. Here is where the real HP torture began. Calling customer support is an exercise in futility. If you question whether or not this is a true statement, just check out other HP reviews here on Amazon, or Facebook or other review sites. Of the 4-5 times I reached out to HP's technical support, I was placed in a queue only to be told after a 45 minute to one hour wait that "you will have to call back, all agents are busy.". On two occasions I was able to get through to a Tier-1 representative who asked me a ton of questions the told me they would have to hand the service request over to an expert (Tier 2) technical service representative. On both occasions this took over one hour. Finally having reached the Tier-2 CSR, they asked me the exact same questions and had me perform many different steps, never with a successful outcome. I can honestly say that I have NEVER, EVER purchase a more defective product and never experisenced such unprofessional customer support. Now I will have to box this piece of garbage up and return it!!! The only silver lining to this is that the return process through Amazon is fairly straightforward. Do yourself a favor and avoid purchasing this or any other HP Product at any cost!!!

I first printed a recipe, which printed fine. Next, I looked at my pics in the hp app. I clicked on 2 to print. I hit the button, and they instantly shot out. My mouth flew open, and I questioned how? I had just clicked the button! My husband and I were amazed with the quality. Our old printer of another brand never prints anywhere close to that good or nearly as fast. It would have taken much much longer to print them on our old printer. My husband set it up on his phone. Then, he printed our insurance cards and a ticket to a show. They both printed quickly. I was messing around in the hp app, and printed some cards and coloring pages. They all printed in great quality. I've since printed more recipes, some vet records, and other papers. I'm loving the quality and quickness. I'm not sure how the whole paying for ink monthly will work. I'm not sure if it'll be cheaper or not. Our old printer didn't have the option to print on 2 sides. We haven't had one of those in yrs, so I like that we have that option back in the house. I forgot when I was printing recipes that I had that option again. I guess I'll have to print them again if I want them double sided. My daughter will be using it lots to print stuff for school. It was very easy to use the screen then the app to follow setup steps. It prints better than my old printer but the cost is cheaper. I don't know how. I say it's a good value for the money. I haven't had it long enough to see how well it will function over time but for now it is working great. It came with 3 months of free ink and 1 month of free paper. I've already received both in the mail. I canceled the paper, but it says I will be billed for October, even though there is still plenty of time before then. If I get billed for a month I won't be using the paper option I won't be happy. That makes me believe, if you end up canceling the ink, you'll still get billed. I don't think you should be if you cancel it early enough like I did on the paper. If I get billed for paper I won't receive for the following month I will cancel the ink. I will not support that. The weight of the printer isn't too bad. I'm able to pick it up myself and move it. Overall, if you print lots of normal random stuff like I do, I think you'll like this printer. I'm amazed with the pictures, and they weren't even on picture paper! I've got a cricut, so I can't wait to see how well it prints stuff for my cricut when I need stuff printed.

I recently decided to buy a new HP printer because my beloved 12-year-old HP8600 Plus is now old enough that the company no longer supports it. Unfortunately, they don’t seem to make a directly comparable OfficeJet in my price range at present, so I decided to try the HP9125e, as the steep price discount offered on the day I bought it helped to make up for the lack of some features I wanted. This is just my first impression of the printer, as it will take a while for me to get used to the differences, and only time will tell how reliable it is. I will attempt to update my review later when I'm more familiar with its performance. But, overall, I’m sad to say that I wish I’d bought something else. As everyone who’s ever owned a printer knows, it’s not the cost of the printer itself that matters most, it’s the ongoing cost of the replacement ink. Unlike every previous HP printer I’ve owned, the 9125e only takes OEM cartridges. It won’t work at all if you put in a non-OEM cartridge! I don’t see that mentioned in the printer specs on Amazon, and I would have bought something else if I’d realized. I rarely buy OEM cartridges because they’re so exorbitantly expensive. Now, to stay within my budget, I’ll have to start shopping around for a good deal on secondhand OEMs and someplace local to refill them. My bad for not remembering to research the ink, too, but I’m still not happy about the expensive surprise. This seems to be to help railroad buyers to subscribe to the Instant Ink service. If I understand the terms correctly, the included starter ink cartridges won’t even work unless you subscribe. (For that reason, I did not use them, so I can’t confirm it.) If you do subscribe, they will stop working anyway if you’re not connected to the internet! In fact, the printer doesn’t even have a port to connect directly to your computer, so no way to print without the internet that I can find. This makes both the printer and the service poor choices for someone like myself who has frequent outages. The free 3-month trial also seems pretty worthless now that I realize in hindsight that I won’t actually use enough ink in 90 days to be sent any replacements. My other issue with the service is that there's no way to plan ahead for a big print job because they send ink based on what you used 3 weeks ago, not what's happening now, and suddenly doing an uncharacteristically big job (if you somehow have enough ink on hand to make that happen) will get you fined a bundle for going over your subscription plan amount. Not a fan of the Instant Ink Service at all. Instead, I got some non-subscription cartridges, but I still had to fight with the printer to get it to accept them, even though they were new OEMs. As I mentioned, the 9125e is a step down for me, as it lacks features my older HP OfficeJet printer had. For example, it doesn't have any SD ports. The touch display is ridiculously tiny; almost half the size of my old one (2.7" down from 4.3"), making it much harder for me to read and use. The paper output tray only accommodates 60 pages when I'm used to 150! Yet, both printers have the same 250-page input tray and are rated for up to 25,000 pages per month, so why put such a low-capacity output tray on the 9125e? It says it has a USB 2.0 port, but it's covered with a sticker and doesn't seem to work, making wifi the only way to connect. The in general also feels a lot more flimsy than older HP printers, especially the paper tray, and it's so loud I thought it was broken the first time I tried printing. And unless I'm missing something, it seems you can't scan without the app, which I hadn't planned to use very much but now seem to be tied to. While I have lost some features with this move, I'm happy to say both the memory and processing speed are far better than my old printer. The memory is 512 MB, which is a nice step up from my old printer's 128 MB. The 1.2 GHz processing is a huge step up from the clunky old 360 MHZ. It's also about 7 pounds lighter with a slightly smaller footprint, which made maneuvering it into position on top of my 5' file cabinet easier. As for the print quality, it's rated as being "laser comparable." I've never owned a laser printer to compare, but my old printer was rated the same, and the print quality appears to be fairly similar. So while the 9125e works well enough as a printer, its multiple shortcomings have dampened my initial enthusiasm. I wanted a well-built, sturdy printer that connects to my devices and prints the things I ask when I need them, not a flimsy, noisy printer that only works when the net is up, with an attached service that fines me through the nose for daring to use the printer I've paid for only when I need it. I own the printer, and I should be able to connect it directly to my computer and use it without HP sticking their noses into everything I print and dictating what Ink I use. I agree they should have the right to refuse warranty coverage if I've used a non-OEM cartridge, but there is no good reason to lock me out of using a printer I've fully paid for just because I want to use other brands of ink outside of the warranty or when my internet is down.