How do I get my rug edges to lie flat?

New rugs may have slight creases or turned edges due to secure packaging. This can last for a few days. To flatten the edges, place a heavy object on the corners or try reverse rolling the rug.

Why does my rug look different than the photo?

The colors of your rug, and how you perceive them, can vary due to a room’s lighting, decor, and your viewing angle.

Why does my rug shed?

Rugs made of natural fibers, like wool, tend to shed because of loose yarns and the rug’s settling process. This is most common—and expected—when rugs are new, and usually decreases over time. Feel free to trim as needed. This is not a defect.

Why does my rug smell?

It’s common for rugs made with natural fibers to acquire a smell during shipping due to moisture. Once the rug is unrolled, the scent will fade after a few days, especially if the room is well ventilated.

How do I clean my rug?

Immediately remove any spills by blotting with a dry cloth. Regular vacuuming will remove embedded dirt and prolong the life of your rug. We recommend removing the beater bar before vacuuming. For deep cleans, use a professional cleaning service.

Brand	Loloi
Model Number	HATHHTH-03JVML90C0
Color	Java / Multi
Product Dimensions	365.76 x 274.32 x 0.64 cm; 11.76 kg
Material	Polyester
Special Features	Cotton Canvas Backing, Stitched Edge
Item Weight	11.8 Kilograms

Loloi II Hathaway Collection HTH-03 Java/Multi 9'-0" x 12'-0", .25" Thick, Area Rug, Soft, Durable, Printed, Modern, Low Pile, Non-Shedding, Easy Clean, Living Room Rug

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