USB port not recognizing device?

Please check that the two supplied USB-to-USB cables are connected correctly! (The last two USB ports of the switcher need to be connected to the USB ports of two computers, respectively.)

When switching back to the first PC, the first PC's monitor is not visible.

If the screen of the switching source cannot be displayed normally, please connect the monitor separately and check whether the monitor's resolution and refresh rate exceed the adapter's maximum supported resolution.

If the adapter does not work properly when connected to multiple devices, please try to use a USB C 5V power supply to power the adapter to ensure that the power supply of the adapter is stable.

The product is not compatible with the system

The adapter itself is only connected as a hardware extension, and is supported on Windows/Mac/linuxOS, if the connection does not work properly please check if the connection cable is connected correctly.

The checklist includes 1 HDMI KVM switch, 2 A-to-USB-A cables, 1 USB-C power cable, and 1 user manual. Kindly refer to the packaging diagram for verification. Any missing items will be replaced free of cost.

Brand	Lemorele
Manufacturer	Lemorele
Country of Origin	China
Model number	G98
Colour	Black
Number of Memory Sticks	1
Item Weight	226 g
Product Dimensions	16.1 x 5.7 x 1.8 cm; 226.3 g
Item model number	G98
Item Height	1.8 Centimeters
Item Width	5.7 Centimeters
Included Components	1HDMI KVM SWITCH, 2A to USB A Cable, 1USB C Power Cable, 1Manual
Are batteries included?	No
Lithium Battery Packaging	Batteries packed with equipment
Lithium battery weight	5 g

Lemorele KVM Switch, Share 4 USB Devices Between 2 Computers | Dual-Monitor HDMI Switch | Compatible with Wired Keyboard, Mouse, USB Drive, and Headsets | Compatible with Windows and macOS

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