Unable to connect to the network or frequent disconnection

Ensure the device is charged and your app is up to date. Turn off the device and phone Wi-Fi, close the lid, wait 6 seconds, then restart and reconnect. If the issue persists, delete the saved network and try again.

Connected to the Network but the App Does Not Display the Image

The app may lag, face compatibility issues, or lack permissions. Ensure permissions are enabled and the app is updated. After connecting, wait 2–3 seconds. If issues persist, restart the app, device, and Wi-Fi, then reconnect.

Bluetooth Device Not Found or Unable to Pair

This device only supports WIFI connection. The connection method is described in the product description.

To provide a better view, the camera on the device is not hidden. Therefore, dust or debris may adhere to the camera surface after use.You can Gently clean the lens with a cloth dampened with alcohol or water.

Inverted Image, Difficult to Operate

The device supports left and right ear modes, you can choose the appropriate ear mode (left ear or right ear) according to actual usage.

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👂 See, Clean, and Glow – The Future of Ear Care is Wireless!

COMPLETE PRO KIT - Includes multiple ear scoops, sponge tips, metal & silicone tools, plus charging cable and manual for all your ear care needs.
COMPACT WATERPROOF LENS - 3.5mm IP67-rated lens fits all ear sizes and wipes clean easily without damage.
CRYSTAL CLEAR EAR INSIGHT - Experience ultra HD 1080P video with 6 LED lights that illuminate your ear canal like daylight.
SAFE COMFORTABLE DESIGN - Food-grade silicone scoops with spiral heads ensure gentle, secure cleaning for adults, kids, and pets.
SEAMLESS WIRELESS CONTROL - Connect effortlessly via WiFi to your iPhone, iPad, or Android device for real-time monitoring and recording.

The Rejauvan Ear Wax Removal Tool combines a 1080P HD camera with 6 LED lights and a 6-axis gyroscope for a crystal-clear, lag-free view inside your ear. Its wireless WiFi connectivity and app compatibility with iOS and Android devices let you monitor, capture photos, and record videos in real time. Designed with food-grade silicone scoops and a compact 3.5mm waterproof lens, it offers safe, comfortable cleaning for adults, children, and pets. This all-in-one kit includes multiple ear scoops and accessories, making it an essential, professional-grade ear care solution for your home.