JLab Go Work Gen 2 Wireless Headsets with Microphone - 55+ Playtime PC Bluetooth Headset and Multipoint Connect to Laptop Computer and Mobile - Wired or Wireless (Bluetooth or USB Dongle) Headphones

I use this headset for working remotely. This is my 2nd pair. The first one, a Gen 1, had the connection to the head band broke after many years of productive use. I took good care of it but I guess it requires more tlc. Anyway, I liked it so much that I replaced it with this gen2. The first one, I alternate between bluetooth and hard-wired. This second one, a Gen2, did not come with a hard-wire but the one for the Gen 1 works. I alternate between bluetooth and the dongle. Sometimes the dongle gets unpaired but it's not hard to re-pair it or I just go with the bluetooth and it never fails. It works a great distance from my laptop. People in my meetings say I sound crystal clear even when I am waaaay in my kitchen or bathroom. This is where the convenience of the built-in mute button comes into play. No more embarrassing "you're not on mute" comments. And I can hear the remote end very clearly. I use this for all day meetings and my head or ears never hurt.

I had purchased the JLab Go Work Gen 1, and I loved and overall, it was a good headset. After I dropped my mic and it broke, I wanted to get a replacement. I like the USB-C cable for charging and for connecting directly to the PC. Audio is clear, the dongle is a little wide, but I am using a USB-C to A adapter, so it doesn't get in the way. I like the option to use Bluetooth, with a dongle (gen 1 did not have) and a wired connection. The USB-C cable is about a foot longer than the JLab Go gen 1 (4 ft usb-c to 3.5mm). Have not compared battery life yet.

Dateline: The Digital Purgatory of Back-to-Back-to-Back Meetings. The modern workplace is a virtual chain gang. A relentless, soul-grinding parade of video calls where you are tethered to your desk by a thin, black wire. My last high-end headset was one such leash. I needed to be free. To pace. To get a drink without my head being yanked back by a taut cord. But the market for wireless headsets is a jungle of wallet-flaying "enterprise solutions" costing hundreds. I just needed a tool, not a new financial burden. And so, the JLab Go Work Gen 2. The price was a beacon of sanity. For this modest sum, you get a surprisingly solid piece of hardware. It's comfortable. The fit is good. The battery life is not just "good," it's eternal. It just sips power, running for days. And the physical mute button is a glorious, tactile gift—a simple, effective way to cut your feed to the digital noise machine. It works flawlessly with the unholy trinity of corporate comms: Teams, Slack, and Meet. For the price, this thing is a champion. But you know there's a catch. There's always a catch in this digital age. And here, it is the software. I am on a Mac, a company-issued laptop. I wanted to tweak the settings. But JLab, in a fit of what can only be described as profound corporate madness, has no Mac app. No. Instead, they demand you download the iPhone app. An app not even designed for a Mac, just a clunky, ported-over piece of phone software. But the true genius of this terrible decision is this: the app only works over Bluetooth. If you are using the high-speed, stable 2.4Ghz USB dongle—the very thing you want to use for reliable meetings—the software will not see the headset. It renders all customization completely impossible. What manner of logic is this? Who, in the name of all that is holy, is sitting in six hours of corporate meetings on their iPhone? The tool is built for the laptop, but the brain is trapped on the phone. It is a baffling, idiotic, and utterly infuriating design flaw. Now, is the sound quality going to transport you to a concert hall? No. It's a bit thin. It's a noticeable step down from a high-end, three-figure device. But it is perfectly, absolutely fine for the human voice. It's a work tool, not an audiophile's dream. The verdict? For the money, this headset is decent value. It does the core

I ordered this headset to replace another one that stopped working. Everything is great about it, except for the fact that the mute button stops working. If you’re in mute for too long, disengaging the button will not take you off mute. If the mute button is not engaged, and you engage it, it will not mute if you have had mute off for a period of time. This becomes an issue when in a work meeting via teams or Zoom, where you’re required to be on mute. If you have to answer a question, you can’t come off mute. The only solution I found is to turn the headset off and back on. This can’t be done if you’re on an active call or in a meeting.

This headset is very comfortable. It was easy to set up. I like the versatility, it can be wired, blue tooth or use the usb dongle. One thing I don't like, is that I don't hear my own voice in the mic. The instructions say to press the power on/off button 3x when on a call, but when I did that nothing happened.

This is my first time working from home and with a toddler so this helped me a lot with the noise. is comfy good quality it lasted me 3 days with battery I think is worth buying this if your working from home.

I've had this headset since December 2023 for meetings working from home. The sound quality is pretty good. Comfort is so-so, not as good as the 1st gen (my sister has the 1st gen of this headset). The mic piece broke off a few days ago. The mute button didn't work for a while. The Bluetooth connectivity to my work and personal laptops has been unreliable. I am now using my 6 year old Galaxy Buds for WFH which are better overall than this JLab headset- more reliable Bluetooth, decent comfort, good sound quality, not as clunky to wear. But my Galaxy Buds can connect to only one device at a time.

I love Jlab products & have 3 different types of earbuds from them. My workplace's standard issue wired headset was hitting a pressure point on my ears, and I hated being literally attached to my desk by it. So, I searched for a reasonably priced, wireless headset, with a mute button and a wireless USB C dongle - because my work computer blocks Bluetooth & I don't have access to unblock it. I decided to purchase this one. Works great! Clear sound & mic quality - even when I forget to bring my mic boom down, people can still hear me & I can move freely. Easy setup and the charge lasts at least up to 20 using hours (I forgot to charge it one night after work, and I work 10hr shifts). I've never heard it say it is about to disconnect, or have it die on me, and I've used it 4 days a week for 6 months now. Only reason I didn't give it 5 stars, is the ear piece could be softer. I also wish it was bigger, but if I invested more, I could have gotten something with larger ear cups. They are still of good size though, and don't hit any pressure points. Another half a star because the mute button notification is finicky, sometimes works & says it is enabled, other times it doesn't but you are muted. Honestly, the light at the end of the mic goes red when it is muted, so if you are looking, you'll know when you're muted. Overall, great low budget option to replace the headset you get from your call center when hired. I would (and do!) suggest this set to anyone who works at a call center and takes calls all day long.