Kismile Nugget Ice Makers Countertop,Pebble Ice Maker Machine with Chewable Ice, 35lbs/Day,One-Click Operation,Self-Cleaning,Pellet Ice Maker Countertop for Home/Kitchen/Office

To start with, this ice maker makes great nugget ice that is a pleasure to chew on. When compared to other ice makers I have had in the past it starts putting ice out very quickly. The rate at which ice keeps coming out is also in my opinion very good. The noise when the machine is running is quieter than my previous ice makers as well. I found the basket to be a good size to hold enough ice to suit my needs. When I take off in the morning I feel a 1-gallon insulated jug with water and ice for the day. It was enough ice to keep that cold all day even sitting in my hot car. The setup was easy. Ice output was fast and good. Cleaning was a breeze with its cleaning feature and a little bit of vinegar in the water reservoir. I was very happy with the price point for a nugget ice maker. It was no bigger than the air fryer we have and fit well on our counter. It is a solid unit. Shortly into its operating life, it developed an issue where the auger would seize up and it would make a screeching sound as if the motor was still trying to spin it but slipping. I am a service engineer for my work. I do not see a component failure as being indicative of a horrible machine and I will not go on a rant about that. It is the nature of electromechanical objects that you will get component failures. The big differentiation is how those failures are dealt with. In this case, the after-sales service team was fabulous to work with. Their responses were quick and they made a very satisfactory, if not above and beyond resolution for this issue. After all my experiences in owning this machine so far, Not only would I purchase this again knowing what I know, but it is being replaced by the same machine. I like it.

I give this one star mainly because yes it makes good ice. But I bought July 17th 2024. Used off n on till December 1st wen I was gone for work out of state till a week or so ago. March 30th. Turned back on and it stopped making ice and. Makes a horrendous noise. Only bottled water has been in this no tap water. So a waste of money. Save urself. And just pay more money for a better product. Longer warranty I have an update fixing to chat or call Amazon. Was offered a replacement or full refund. I said full refund n I’ll mail back at ur cost this machine. Ok weeks go by support says sorry we can only do a 30% refund….. I said ok then send me a new machine maybe just got a bad one. Just checked email. N now they are offering 60% back. I said no send me a new one like u offered. Well apparently her bosses said no. Terrible company they do not stand behind the machine. This machine has barely been used for 3 months.

If you love nugget ice and want it on demand, this little unit has actually delivered on that promise for me. It’s been fun and satisfying to have good chewable ice without buying bags from the store. However, I wouldn’t call it top-tier long-term reliability — more like excellent performance with some risk on durability/support. That lines up with what many others have experienced to

I am very particular about my ice. Even though my freezer has an automatic ice maker, I don't use it because to me, it tastes terrible, and I never use ice trays. I probably need a new filter or line or something. Anyway, because of that I buy ice almost daily. When I found this ice maker on prime day I thought why not give it a try. It'll save money in the end and also the time it takes to go out and buy ice. I was delivered quickly and extremely easy to set up and operate. Let me tell you how happy this little machine has made me. It makes the perfect little pieces of ice. Surprisingly fast. I LOVE IT. It fills my Stanley cup and lasts my entire shift at work. I run home to fill it back up as soon as my shift is over. This was the best purchase I could have "wasted" money on. I definitely recommend this ice maker and will purchase again if needed.

This ice maker has some good points and some bad points. The good first! I love the small, soft ice. If you love to chomp ice like I do (yes, I am anemic) then you will LOVE this ice. I can't get enough of it. This is the best ice ever. I love it in drinks and how it melts into super soft ice. I love how there is a drain plug in the bottom. You can easily drain the water and clean the water bin. This is a MUST have feature in a portable ice maker. My old one didn't have this feature and it was hard to clean. The not so good points. It is quite loud, tolerable but loud. It barely has any ice in it and it shuts off because it says "Ice Full". It falls straight down and piles up in a straight/triangular shape. It then says "Ice Full" because it doesn't spread out. I have to move the ice to the sides to keep it going. This is NOT going to provide ice for a lot of people or a party. My last ice maker had big cubes, and it produced so much ice that I could bag it up and save it. You will NOT be bagging up any ice with this ice-maker. It produces very little ice. You have to constantly stir the ice to the sides so that it will keep on producing ice and not shut off because it thinks the ice bin is full. Overall, this ice machine works for me as a party of one, as my husband doesn't use the ice. I would say that it makes awesome, soft ice. If you are looking for an ice maker to produce a lot of ice in a short amount of time, this is not the ice maker to purchase. I am happy with it as a one person, ice chomping party.

OMG if you want good soft ice to eat this is the one you want easy to clean easy to use constantly makes ice. It’s perfect. I just walked by and get me a handful and keep on going. I have pika which is Craving ice all the time and it’s caused from a low iron deficiency. I am anemic so I crave ice constantly and this is perfect! It makes some noise, but nothing you can’t live with mine is being installed in my pantry, so I won’t hear it at all and that’s the thing about it. It’s small enough to put somewhere and it be out of the way.