Lehman's Manual Stovetop Popcorn Popper, Stainless Steel Popcorn Maker with Stirring Rod, No Measuring Needed, Doubles as Cooking Pot

Amazon is the only place that will ship this to the UK, so I had to order it form here. However I was sent a defective, used popcorn maker, which is a bit rude for £68. Instead of the round, presumably stainless steel nuts pictured that hold the handle in place, mine just had standard hex nuts, which would no doubt rust if you washed them, and may not be food safe. You could see that the pan had been used, as there were scratches on the bottom of it, and it also had a dent on its base. So now I have to send it back across the Atlantic and order a new one, so a total waste of CO2 as well. Couldn't I just have been sent a new one in the first place, as expected/ordered?!