How does the tripod assemble? No directions!

Dear Customer, Please refer to the video installation bike/helmet: If you have any questions or problems, please feel free to contact us at. Best regards, Direct Customer Service Team

The screen went black ?

Dear customer, Thank you very much for your support. 1. Due to the long time transport, the children camera's battery will in the low power, please use our USB cable charging before using. 2. The reset keys: When the screen is streaked or the machine cannot be turned off when the machine crashes, you can reset it through the round hole under the charging port and then restart the machine. If the above method still does not work, please contact us. Contact path is: Go to your order and find "Sold by: deker" and "Ask a question". Any question please don't hesitate to contact us. Best regards, DEKER Direct Customer Service Team

Is this camera good for snorkeling? If so is there a certain feet level the camera will work or not work at under water?

Dear customer, Thank you very much for your support. We have no snorkeling accessories. Can be used under water. When you play, you need to hold your camera and lanyard to prevent floating. Contact path is: Go to your order and find "Sold by: de ker" and "Ask a question". Any question please don't hesitate to contact us. Best regards, DEKER Direct Customer Service Team

can you downloaded games

No, there’s a few preloaded games, but it doesn’t connect to the internet to download any others.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.