AnkerMake M5C 3D Printer, 500 mm/s High-Speed Printing, All-Metal Hotend, Supports 300℃ Printing, Control via Multi-Device, Intuitive, 7×7 Auto-Leveling, 220×220×250 mm Print Volume

This printer has blown my mind. After having an Anet A8 and was currently using an Ender 3 with a lot of upgrades, I saw some reviews of this and had to have it. This printer is the easiest, fastest, and most reliable printer I've ever seen.I've not yet had it a week and because of it's speed, I've printed over 20 objects on it with zero issues. You can literally slice a model from your couch, send it to the printer (with filament loaded and a clean bed) and just send it. You can track it on your computer or phone and see when it's done.This is what 3D printers should have always been for home use. I still want to use my Ender 3, but why when this one works so well and can print 5 to 8 times faster with better results and zero hassle?This printer is a true masterpiece. I look forward to years of easy, quality prints if it holds up.Well, they pushed a firmware update and almost every print fails now around the 2nd or 3rd layer. It's a great printer when it works. They can't leave well enough alone and now it barely works. I'm slowly beginning to hate this company.I'm almost done with Anker. I've never had soooooo many prints fail midway before these idiots. It's so well built, but sooooo poorly managed, that it just doesn't work now.If I didn't pay so much for it, I'd cut it up into pieces. I've almost wasted the same amount in plastic as I paid for it. Avoid it like the plague!Update: Still having horrible issues. It fails for some reason as soon as it starts to lay the infill. I've tried PLA, PETG, ABS in both easy and expert modes and it keeps happening!!! The only things it can make now is a giant mess on the print bed. This never happened once before their latest firmware update. Now it's 95% of prints. I guess I'll just have to wait until the next firmware update comes along SINCE YOU CAN'T REVERT BACK TO THE FIRMWARE THAT WORKED!!!!Update: Ankermake support has been great with my issue. They supplied me with new parts that fixed the problem. I'm going back up to 5 stars on this one. I really like this printer and I'm glad they stand behind it. They respond promptly and helped me every step of the way. I look forward to more of their 3D printing products in the future.

edit2: I was contacted by the support team at Anker after the review I posted was read.They reached out to find out exactly what happened and what occurred to get me to the point that I was at.After giving them a full breakdown of all of the issue and fixes that had been completed. They made the decision to take the support to the place it needed to go. I was sent a replacement M5C as well as spools of filament to replace the several I had wasted trying to complete successful prints as I was implementing changes and the printer was failing to repair the issues I was experiencing.They listened to everything as I explained and carried on a conversation with me. They didn't blindly read from a pre-defined script. They checked on what was happening and when it was found that what was occurring was not normal, they didn't stick me with an unusable product.They stood up and took responsibility!This is something that is hard to find. I'm glad to have found it with AnkerMakeThe final thing that was said to me in the last message I received was "Thanks again for being part of the Ankermake family. Do let us know if there's ever anything else we can help you with in the future. We're always ready to help!"They just sent a message to make sure I knew that they were there if I ever needed anything else and welcome to the family…Great company! Great products!(I've setup the replacement printer and have already started printing. Not one bad print so far! I posted pictures with the review.)edit: Here I am again. I have been using this printer for a while. I have worked through several issues and thought everything was working.Then I went an updated the Firmware, as I was directed to by the Ankermake app.Now EVERYTHING I print that is larger than 2 inches tall and 5 inches x 5 inches is having horrible layer shift.I have followed instructions to adjust belt tension.I have followed instructions to adjust multiple settings on the slicer.I have tried drying my filament and using different filament. No change.Every single time I print at some point the layer shifts on the Y-Axis.In some cases is it insane shifting as often as every other layer.In some cases only one layer out of 300.I have gotten no answers as to what I am supposed to do next. Now I am stuck with a 3D printer that I can't use because anything I print doesn't finish successfully!And the reason… Because I updated the firmware because the app instructed me too.Pretty big $400 mistake!If you read below and see the initial review, I was in love with this printer! 5 Stars!! Then it all went downhill.*******************************************************************************************************************This printer is exactly what was needed for the 3D printing world.It offers the ability to create high quality prints at a high speed.It also offers ease of use.Someone that is experienced with 3D printing will enjoy it. But someone that has never used a 3D printer before can find just as much enjoyment from it.Extremely easy setup. 8 screws and 2 motor plugs and you have the gantry setup. Then 4 more screws and you have the spool holder attached. Follow a few more instructions for leveling and you are ready to print your first model in about 15-20 minutes!You can use Windows or macOS to run the slicing/monitoring software. You can also monitor and manage using the mobile app on iOS or android. it allows you to start and monitor a print job from anywhere because it is connected to your network and the server at Anker. You then receive notifications for completion or issues on your mobile device. (you can also print without being connected by using a USB drive).The last thing to mention… but VERY important. Anker is an AMAZING company. They are there for you with any issues you may have and will walk you through it an do what is necessary to make sure everything is working as it should. The fan on my board was making noise (unbalanced). I spoke with support and explained the sound. They immediately sent me a fan and the instructions to replace the fan (got it in 3 days).They contacted me to make sure everything was ok and to confirm that there wasn't anything else that I needed at this time. Then extended the offer to contact them at any time should I need further assistance or have questions.I included some of the print jobs I have done with this amazing M5C.