How do I get in contact with the company if I need assistance with the bike?

Our Customer Care Center can best be reached at 888-881-2453 Monday to Friday 8:00 am to 5:00 pm CST. You can also contact through email (service@royal-bike.com) at any time.

What is seat height from ground to top of seat?

Hi, that's equal to the "saddle height". Here below is the value. Size 14" bike: 18.9" to 22.8"; Size 16" bike: 20.5" to 24.4"; Size 18" bike: 21.7" to 27.5"; Size 20" bike: 24" to 29.5". You can refer to the size guide in the 3rd image of the product for more details.

Why doesn't it come with training wheels?

RoyalBaby believes that training wheels are not the best way for a toddler to learn a two-wheeler. In fact, training wheels will hinder kids' nature to get balancing skills and may lead them to have a hard time taking them off once they get used to it. Learning to ride without training wheels allows kids to develop better control and agility on the bike. You can visit the Royalbaby online shop if you still need training wheels. Feel free to contact us at (service@royal-bike.com) if you have any queries.

Bike Type	Kids Bike
Age Range (Description)	3 - 4 years
Brand	RoyalBaby
Number of Speeds	1
Color	Grey
Wheel Size	14 Inches
Frame Material	Carbon Steel
Suspension Type	Rigid
Special Feature	95% Pre-Assembled, Adjustable Handlebars, Adjustable Quick Release Seat, Dual Handbrakes, Sealed Bearing BB Parts
Included Components	Bell, Kickstand, Reflectors, Tool Kit, Water Bottle
Size	14 Inch With Kickstand
Brake Style	Caliper, Band
Wheel Width	2.4 Inches
Specific Uses For Product	Gravel, Road
Item Weight	10.6 Kilograms
Theme	BMX, Sport
Style	14 Inch
Model Name	FREESTYLE PREMIUM
Power Source	human power
Wheel Material	Alloy Steel
Year	2023
Warranty Type	Limited
Maximum Weight Recommendation	140 Pounds
Assembly Required	Yes
Skill Level	Beginner
Global Trade Identification Number	06975531562973
Manufacturer	RoyalBaby Cycle
Item Package Dimensions L x W x H	39 x 22.5 x 7.5 inches
Package Weight	11.2 Kilograms
Item Dimensions LxWxH	38.78 x 18.11 x 26.97 inches
Brand Name	RoyalBaby
Warranty Description	Lifetime warranty for frame and fork. ‎Free replacement for easy-wearing parts within 6 months
Material	Hi-Ten T.I.G. Steel
Suggested Users	boys
Number of Items	1
Part Number	RB14-FS7SH

RoyalBaby

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