What is guaranteed if the product does not work? Can I get a new one?

Hi there, don’t worry, this product is guaranteed a 12 months warranty by YOSH. So, if you need any further assistance, please feel free to contact us. Here are three ways to contact us: • support@yoshforyouth.com • Send us a message via Amazon: amzn.to/2vPue2K • Leave us a question on a product page. We are also on Facebook - yoshforyouth or Twitter as yoshforyouth And here is our stores welcome to YOSH: amazon.co.uk/yosh

Hi, will this hold an iPhone 13 without sticking the magnets to the phone as the iPhone 12/ 13 already has inbuilt magnets? Thanks

Hi there, sorry, you still need to stick the metal plate on the back of the phone. Now, we have a new MagSafe mount, no need to stick an extra metal plate. Hope you like it. Here is the link: https://www.amazon.co.uk/dp/B09V7LCQJN Here are three ways to contact us: • support@yoshforyouth.com • Send us a message via Amazon: amzn.to/2vPue2K • Leave us a question on a product page. We are also on Facebook - yoshforyouth or Twitter as yoshforyouth And here is our stores welcome to YOSH: amazon.co.uk/yosh

Is this compatible with ford fusion air vents?

Hi there, this holder is only suitable for horizontal and vertical air vent but not for mesh shaped and circular air vent. Please confirm the type of your air vent, thanks.Here are three ways to contact us:• support@yoshforyouth.com• Send us a message via Amazon: amzn.to/2vPue2K• Leave us a question on a product page.We are also on Facebook - yoshforyouth or Twitter as yoshforyouthAnd here is our stores welcome to YOSH: amazon.co.uk/yoshYOSH Customer Support Team

Must I stick the metal plate to my phone?

You stick the transparent sticker directly to your phone or phone case and the metal plate on the transparent sticker. Otherwise you could damage your phone, if you decide you don't want the metal plate anymore, trying to unglue the metal plate from your phone.

YOSH Car Phone Holder, Magnetic Phone Holder with Strong Upgraded Magnets, Super Stable Air Vent Cradle Compatible with iPhone & Samsung Includes Metal Plates, Car Accessories

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