The bottom of the hydraulic lift, the bracket does not fit into the space as instructed to attach. Any solution on your end? Maybe wrong hydraulic?

I asked support over the course of a month, but they did not provide a resolution for this.

does it work with a round pole?

Yes, our Spalding U-Turn Lift System is compatible with 3.5" round poles.

Missing 3/4 inch nuts to mount the backboard. Are they included with backboard or elevator system?

Hi - T. Petersen - I've included a link to the owner's manual to highlight what hardware is included with our Spalding U-Turn Lift System. If you are needing additional hardware, please contact our Spalding Customer Care team at 1-800-558-5234 or via this link: https://www.spalding.com/customer-service/general-help/contact-us https://cdn.spalding.com/manuals/M3160013.pdf

Material type	Metal
Sport	Basketball
Included components	U-turn Lift system only
Brand	Spalding
Department	Unisex
Manufacturer	Spalding
Item model number	316SP
Product Dimensions	81.28 x 35.56 x 11.43 cm; 28.12 Kilograms
ASIN	B08VYGW2BT

U-turn Lift system only

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