ActiveWrap Shoulder Ice Pack Wrap, with 2 Reusable Heat & Ice Packs for Shoulder Pain Relief, Rotator Cuff Cold Therapy, Adjustable Compression Straps, Post-Surgery Must-Have, Small/Medium

This wrap is a lifesaver especially if you had rotator cuff surgery. Its perfect, beautiful fit and allows you not to be tethered to ice machine. Highly recommend this product, it came beautifully packaged as well! I promise you will need this , ICE is your best friend after surgery!!!!

Bought this after a shoulder injury. Comes with 2 of their gel/ ice packs. You can use 1 or both at same time. Each side has a sleeve that you slide it into. Im able to use this for about 30 to 45 mins and then throw gel packs in freezer for next time. Haven't tried to use it for heat. Definitely worth the $$ in my opinion. Some have said it didn't fit. Can't see how as it is adjustable and can go on either shoulder

I am currently using this to ice my shoulder having undergone rotator cuff muscle repair 2 weeks ago. I showed up at my surgeon's office wearing it and he said, "That's absolutely a great way to ice." It's very convenient having 2 sets of ice packs. It fits snugly, and I actually have better and more comfortable support for my shoulder and arm than in the sling issued to me after surgery. I find that this contains my arm successfully and I am prevented from doing any movement that would harm it. The ice is long-lasting and penetrating from both front and back. There are two pockets for ice; one pocket puts it closer to the surface of the skin. It's easy to put on and take off. Took me a little while to figure out how to do it myself, but once I got chest strap adjusted correctly, it's now very easy. I highly recommend this product. I have all the ActiveWrap hot/cold therapy wraps now and have used them all successfully for various injuries and conditions. This is a winner from a very winning company. As far as I'm concerned, it's worth a little bit more than some of the others because of the quality.

Well made and dos the job

Love these. Stay super cold and perfect for my shoulders.

This shoulder wrap is VERY well made. It is easy to put on and remove. It provides HEAT OR COLD relief around my ENTIRE shoulder and stays in place (unlike trying to use a rectangular gel pack). A shout out for the seller—I ordered a size Large because I had read a couple of reviews saying that the shoulder wrap ran small. When I received my size Large, the tightening strap went part way around my back because it was simply too big for me. Also, the top of the shoulder portion rippled because there was so much more space in that area than my shoulder could fill. I reached out to the seller through Amazon to ask for a replacement Small/Medium. They quickly sent me the replacement cloth portion, along with a pre-paid shipping label to return the size Large. In two days, I had that replacement! Their customer service matches the quality of their product. Highly recommend!

Only for shoulder pain. Cant wear after surgery too bulky under arm

Update: I’m leaving my initial review in the hopes that others with this issue will know how to fix it and how awesome the customer service is with this company. After leaving this review, I got a message next day telling me that they would refund my purchase price and to keep the wrap to give to someone else who might be able to use it. While I believe the item I received is a defective item (the arm hole and shoulder sections are a clear mismatch), the cold packs are the bomb, and I will definitely use them! Plus, they refunded my money as well as allowing me to keep the item. I may try to make an adjustment to the arm to see if I can make the product usable. Regardless, I give their customer service great marks and I would try one of their products again for that reason alone. Just know you need to contact CS if you have an issue and they will work it out promptly. Amazon won’t allow returns through their system. I love the gel packs that come with this product. I liked that the product had multiple ice packs in it and that they were made of hot/cold gel. I was so excited to try it. As a plus sized woman, I ordered the XL size to ensure it would fit around my arms. My arms aren’t huge, but they’re not small either. So it’s a usual concern for me. I wear about a size 16/18 in tops and dresses. Many customers had noted how large the l/XL wrap was, so I was sure it would be big if anything. The armhole on this wrap was so tight, I couldn’t wear it comfortably for even a few minutes. Additionally, the shoulder portion was so much bigger than my chest that I couldn’t make it fit by tightening the straps because my arm wouldn’t fit all the way into the sleeve. There is no way a man with large muscles would have been able to wear this shoulder wrap. Is it a fluke? A defect? I have no idea because the worst part of the entire experience is that I specifically ordered this wrap because the description says it’s refundable and backed by a fit guarantee. But when you try to return it, Amazon says it is ineligible for return. Nice bait and switch! So, I guess I’m out the cost of this wrap because I can’t wear it and can’t return it. Total waste. Buyer beware. If you’re concerned about size, look elsewhere!

This is a well made piece of kit. Finally I can be mobile whilst administering heat to a very difficult part of the body. A definite pain reliever for frozen shoulder.

As mentioned by a few buyers, it is a little bulky and heavy. The weight is due to the heating/icing gel packs. The wrap fits nicely on me and there are little spaces here and there that cannot fit to my body. I like the fact that there are two pockets for me to insert the gel packs. One for mild effect while the other offers a stronger effect. The strap allows my body to bear part of the weight unlike other type of shoulder wraps that require my already-injured shoulder to bear the weight alone. Having been discharged from a major shoulder surgery just 3 weeks ago, this is especially helpful. After searching extensively, this ActiveWrap is the closest thing to what was used on me in hospital by physiotherapists, since theirs are not available on public shelves.

excellent product with being hot /cold gel packs ,fits shoulder great .Also works well without packs for support for shoulder when walking or working.

Works well, Can't go wrong.

Bought for my brother-in-law and he said it helped a lot and worked great!