

🔒 Elevate your outdoor security game with crystal-clear vision and smart alerts — because your peace of mind can’t wait.
The Tapo TP-Link C310 Outdoor Security Camera delivers stunning 2K HD video with 3MP resolution and 130° field of view, ensuring no detail goes unnoticed. Engineered for all-weather resilience with an IP66 waterproof rating, it features advanced AI-powered person detection and customizable motion zones to minimize false alerts. Night vision extends up to 98 feet with color clarity, while 2-way audio and a built-in siren provide real-time interaction and deterrence. Compatible with Alexa and Google Home, it offers flexible cloud or SD card storage options, making it a reliable, smart security solution backed by a 2-year warranty.














| ASIN | B08LHG2W7Y |
| Alert Type | Audio and Motion |
| Antenna Location | Outdoor Security |
| Are Batteries Required | No |
| Best Sellers Rank | #70 in Bullet Surveillance Cameras |
| Brand | Tapo |
| Built-In Media | Tapo C425 Camera ×1, USB Adapter ×1, Mounting Template ×1 |
| Color | White |
| Compatible Devices | Smartphone |
| Connectivity Protocol | Wi-Fi |
| Connectivity Technology | Wireless |
| Control Method | App, Voice |
| Controller Type | Amazon Alexa |
| Customer Reviews | 4.4 out of 5 stars 13,633 Reviews |
| Effective Still Resolution | 3 MP |
| Field Of View | 130 Degrees |
| Focus Type | Auto Focus |
| Form Factor | Bullet |
| Indoor Outdoor Usage | Outdoor |
| Indoor/Outdoor Usage | Outdoor |
| Item Dimensions | 2.5 x 2.5 x 4.55 inches |
| Item Height | 4.55 inches |
| Item Type Name | Security Camera |
| Item Weight | 216 Grams |
| Manufacturer | TP-Link |
| Manufacturer Warranty Description | 2 year manufacturer |
| Model Name | Tapo outdoor cam |
| Model Number | Tapo C310 |
| Mount Type | Wall Mount |
| Night Vision | Night Color |
| Night Vision Range | 98 Feet |
| Number of Channels | 2 |
| Number of Items | 1 |
| Other Special Features of the Product | 2-Way Audio |
| Power Source | Battery Powered |
| Recommended Uses For Product | Outdoor Security |
| Room Type | Garage, Hallway, Office |
| Special Feature | 2-Way Audio |
| Specific Uses For Product | Surveillance |
| UPC | 840030701832 |
| Unit Count | 1.0 Count |
| Video Capture Format | MPEG-4 |
| Video Capture Resolution | 2K |
| Voltage | 9 Volts |
| Water Resistance Level | Waterproof |
| Waterproof Rating | IP66 |
| Wattage | 6 watts |
| Wireless Technology | Wi-Fi |
| Zoom Type | Digital Zoom |
S**R
Great product, great price!
Don't expect some big tech review here, I just don't care that much about all that. Got this thig back in May and just now got it up and going in August. It's purpose is to watch over my birds for predators or whatever niffy might come around. I'll say this, it was super easy to install and get up and running. Cut the power cord and spliced in wire to tap into my 12vdc bus in the solar shed. Connected to my TP-Link wireless router and it's off to the races. Installed a 512 SD card, skip the cloud junk. Plenty of local storage for my needs. Image quality is awesome! Day and night. May add a little led tag lite to get color at night. Don't like the idea of running the light that comes in the camera all the time. Might be fine but still.... Very little lag in video or audio. Movement detection and alarming is spot on. Caught my kitty climbing around on top of one of my runs and a big ole coon walking by a bit later about 4am. Coyote movement is what I really want to know. Their days are numbered around here, killing my birds and wiping out the fawns. Even the grown deer are taking a beating with scars all over them. I may dig around in the settings and refine some stuff but right out of the box it pretty much does what I want. Only thing is now is that I need about three more of them. Maybe I can get those and install them a little quicker this time around.
T**N
Another Great camera from Tapo
I bought the 2 pack Tapo security camera last month as a upgrade from a similar camera. On my review of that order, I noted that I planned to expand my system with more cameras in the future . About a month has gone by and my feelings for this system are still the same. I added this OUTDOOR camera to replace an older camera on my driveway. The COLOR night time view literally blew me away. At first , I started getting too many false alerts picking up cars on the road. I then made a "BOX" for the motion sensing that didn't include the road...Boom..No more false alerts.. I did notice if I enable the " AI "mode for vehicles..It still picks up the cars that I didn't include in my motion area I chose...it seems Like it overrides the box and looks at the whole screen. This was easily fixed by disabling the AI for AUTOs. Setup was a breeze , just adding it to my other 2 Tapo cameras . Details are clear and I can easily read a license plate anywhere in my driveway. Alerts are sent almost instantly , and I will probably activate the free trial on this camera for offline storage. Remember to buy the 256 gb SD card when you buy these cameras. 2 screws must be removed to put the SD card in , and they are tiny tiny screws. Once you insert the card , you will be good to go. The software will format the card , and you can choose 24/7 recording , or motion activated recording. Record the motion clips that you want , save them to memory , then go to memory and you can view , download , or delete the clips to your phone. You can do all of this without a subscription. It's a great addition to my security system , and I plan to add the Battery Powered cameras in time so I can view my backyard . Tapo has proven to be a great family of security cameras for all situations. Whether it a baby monitor , outdoor , wireless , battery powered, or motion tracking , this collection is great and all work together with one well written ,easy to use app. Keep up the great work Tapo ! UPDATE : After a couple of months use , I thought I would add to this review. Now , someone user left a Lengthy review and 90 percent of it is user error. You can EASILY record video to your phone from the SD card without removing anything. If you get a notification , So .... The way to save videos does actually vary between my indoor and outdoor cameras . The Indoor cameras have 3 dots after the clip , and if you select the 3 dots it gives you the option to DOWNLOAD the clip . Selecting this DOWNLOADS the clip to the MEMORY of your SD CARD ... Then if you look up toward the top of the screen .. You will be able to select " Memory " and all the clips you downloaded will be here .... Selecting the clip you want will give you the option to delete , view , or even Download this video to you phone . NOW ... the Outdoor camera has changed a little bit on how to do this without a subscription....When you are watching the selected video , you must press the little camera button while viewing the video , then press it again to stop the recording ... It will the save the clip you recorded to the " MEMORY " section of the SD CARD.. At this point you can click on the clip to view , delete , or DOWNLOAD it to your phone! It's 2 easy steps to save it on your phone...Once you know how to do it , it's very easy....Don't believe the users that say you can't save clips to your phone .. Now for an actual small issue I had . My outdoor camera has an occasional issue ...I attribute this to the distance from my router. Last week , the spotlight stayed on for a couple days???...I unplugged the unit..Rebooted it...multiple times and it was not working correctly... I will admit I was a little upset..but I decided to do a factory reset by pushing the reset button that's in the SD card cover...That was the best thing I could have done ..I reconnected it to my app ..And the camera is now working correct again.... No dropouts , Motion Spotlight works , and I am happy it was just a factory reset that it took to fix it .. It's been working good for 2 weeks straight now ...We did have a power outage a couple weeks ago , and I think that may have messed my outdoor camera up a bit ..Overall...I still think it's the best budget camera system you can get.. No monthly fees and still does everything I want it to do . After months of use, I came up with the following way to set my camera up as the best for my driveway ,and sidewalk . I DISABLED motion sensing , as ANY motion including trees , shadows , distant cars , would always trigger alerts , I disabled the vehicle sensing as it would alert me of all the cars on the road .. I set " Person " alert and this picks up all " people " riding or walking and works perfect ... The other setting I enabled was " Line crossing " and made a line that gives me a notification if anything crosses the middle of my driveway . The combo of Line crossing , and Person alert has made this system work the way I wanted it to .. I see my driveway , and the road but do not get alerts for the traffic on the road .. Only if they pull in my driveway ... The person detection seems to work great when a person is walking anywhere ... It took a little bit of playing to reduce false alerts ... But now that I have it tweaked out , it is an amazing system to have.
P**T
Great camera. One annoying problem - fixed!
I recently installed two of these cameras. I wired one to a router and used Wifi for the other. The installations went well although the one installed over rough stucco took a little extra time to make sure the holes for the anchors were precisely drilled. The provided template didn't stick to stucco so I taped it to the wall and marked the holes in the stucco with a punch. The quality of the images is excellent and the app is fairly intuitive. My one issue occurs when I'm continuously streaming the image from either of the cameras to an iPad I bought specifically for that purpose. After a few minutes the image freezes and grays out with a message to "Tap to refresh." Tapping the screen does restore the image, but I can find nothing in the documentation, forums or FAQs that explains this issue. Is it a bug in the Tapo app? Is it a "feature?" All WiFi signals are good. I don't want to have to keep tapping the screen to monitor my cameras. Responses from TP-Link or other users are welcomed. Update August 11, 2023 I emailed TP-Link support about the problem I documented above. Their Technical Support team could not have been more responsive. Over a period of several weeks they asked me to collect and forward system logs from the camera (Micro SD card required which must be removed from the camera to access the logs) and logs from the app. They provided detailed instructions on how to collect the logs. At the end of that time they provided access to a beta version of the app to which they had added a fix, again providing instructions for accessing the beta. It worked without any interruption in viewing the cameras. I was told that the fix would be released in the Tapo 3.X app with no specific release date. However, I recently installed the latest release, 2.17.2 ("Fixed some bugs and improved stability.") which appears to have the fix included since I've experienced no "Tap to refresh" interruptions over several days. I'm changing my rating on the camera from 4 stars to 5. Great support! Update September 6, 2023 The Tapo 3.0 app (3.0.17) has been released.
B**N
Good for $29.99 - Converted to battery/solar
So far, the picture is decent (2k) and night vision is good, not great. I haven't played with the motion sensitivity a lot yet, but so far seems okay. As you can see in the photo, I converted this camera, as an proof-of-concept, to a true wireless, solar/battery camera, as I can find ZERO ONVIF solar or battery cameras on the market. I want to use it with an NVR; in my case, Synology Surveillance. So I added a 2.1mm to USB A cable (https://www.amazon.com/gp/product/B07JGR7JJQ) and a waterproof USB solar charger (https://www.amazon.com/gp/product/B08GPKBPJX). That was literally plug-n-play and the camera powered up and worked on the TP-Link Tapo (native) app. I did have some issues getting it to "pair" (last step in the setup process). I had to remove the tiny screws that revealed the SD card slot and the reset button to reset it, as it wouldn't pair after several tries. [the reset button is not labeled and is the black area (doesn't look like a button) just under the SD card slot]. The key in getting it paired is to unselect the "Private Wifi Address" in your direction wifi connection to the camera (I'm using iOS 16.x) AND keep trying. It took a few attempts. Then immediately update the firmware. Next, to get an ONVIF/RTSP connection to work, you need to create an account using the Tapo app (Camera settings | Advanced | Account - to create the settings - beware that the account/username is CASE sensitive, not just the pw - I learned that the hard way - also, seems no special characters can be used in the pw - I had to get rid of my * and then the RTSP authentication worked with that one change!). Lastly, you'll need your camera's ip address - easy to get from Tapo | Camera Settings | click on the camera thumbnail. Once I figured out the above, Synology Surveillance auto-discovered the camera and then authentication worked. That's the Synology app in the attached photo. So if you want to use this camera on a 3rd party app and/or go battery/solar and you're reading this review and/or setting up several of these cameras, this is a great deal. It's not the best camera but it's decent and works, making it a good value at $30 (plus cost of cable and solar charger if you want to go solar), in my case, an additional $24. But now I can add it to my existing Synology 1621+ to make a nice NVR system.
B**C
Comprehensive Review of the Tapo C310 Outdoor Security Camera
Pros: 1 - High-Quality Imaging: Offers 2K resolution with impressive low-light color night vision, delivering clear footage at an affordable price point. 2 - Ample Storage: Supports up to 512GB of onboard storage via microSD card, providing extensive recording capacity without relying on cloud services. 3 - Ethernet Connectivity: Unique to the C300 series, the Ethernet option ensures stable and fast connections, a rare feature in this price range. 4 - Easy Installation: Simple setup process—add the camera to your system, insert a microSD card, and mount it with minimal hassle. 5 - Scheduled Rebooting: Allows automated reboots to maintain optimal performance over time. 6 - RTSP Support: Enables offloading of recordings to a self-hosted NVR, a feature absent in TP-Link’s battery-powered cameras to preserve battery life. 7 - Minimal Latency: Zero lag when using Ethernet; only minor lag on wireless connections, ensuring smooth real-time viewing. 8 - Choices of resolution. 720P, 1080P and 2K. Cons: 1 - No Detection Tagging: Lacks detection tagging (e.g., person, vehicle), a feature available in the cheaper Tapo C120 model. 2 - Basic Support: Customer support is minimal, though this aligns with expectations for a budget-friendly consumer product. 3 - No WPA3 Security: Only supports WPA/WPA2, missing the more secure WPA3 standard for Wi-Fi encryption. Additional Notes: Some reviewers lament the absence of Power over Ethernet (PoE) in TP-Link’s consumer cameras, though PoE is available in their premium Enterprise models. This can be addressed with an affordable PoE splitter (5mm x 2.5mm barrel connector). Others report lens fogging in high-humidity environments after prolonged exposure. To mitigate this, consider a Pelco climate-controlled dome or indoor placement, as I do. Complaints about pixelization during digital zoom are common but stem from unrealistic expectations. Digital zoom merely magnifies pixels, unlike optical zoom. For better detail, opt for cameras with narrower fields of view or position the C310 to keep key areas centered, where pixel density is highest. Wide-angle lenses coupled with digital zoom inherently involve trade-offs in detail. This is my tenth Tapo camera, and for the price, the C310’s quality, functionality, and reliability are unmatched. TP-Link, a well-established networking specialist, even offers unique features like 3D floor plan integration for their smart home ecosystem. I also manage three TP-Link Omada SDN sites, and while TP-Link isn’t flawless, the value they deliver at this price point is exceptional. I've tried many name brands and no-name brands. I can't name another brand that matches this combination of affordability and advanced features Tapo by TP-Link offers. People just have to be realistic with what they spent and what they received.
F**S
Extraordinary Budget Friendly Camera
Since the first moment I installed this camera I was blown away. I have had plenty of experience with other low cost cameras, namely Wyze and then Eufy, but I believe Tapo is far superior in several aspects. It packs a lot of features that only more expensive cams offer. The picture quality both during the day and night is great, and the volume is quite adequate. It is packed with many features, but I will mention what was more important to me in particular. For my needs I preferred a wired camera able to record 24/7 and with no subscription required. The presence of an ethernet port was an unexpected surprise for a camera at this price point. When it comes to the “No Subscription Required” Tapo includes many features that other cameras do not. For example, if you want to be alerted when a person is detected, Tapo will do it for free, but other “no-subscription required” cameras will tell you that for that feature you DO need a subscription. For the amount of features offered as a “No Subscription Required” camera buying a Tapo camera was a no brainer. Also, keep in mind that this model will accept a micro SD card up to 512GB so you will be able to save a lot of footage if you are recording 24/7 like me. After using the apps from Eufy, Wyze and Tapo, I feel more comfortable with the Tapo app. It is more streamlined and clean, and also it is not constantly marketing other products with annoying in app ads. Another huge advantage is that Tapo cameras are better integrated with Google Assistant. If you have tried Eufy cameras you know you cannot cast the stream to Google devices. This Tapo camera is the first one where I have been able to use a voice command to flawlessly cast the camera stream to Chromecast, Google Nest, and other TVs that run the Google environment. When it comes to warranty, I have been burned too many times by Wyze and Eufy when it comes to their customer service and backing up their products. Although I have never contacted Tapo, it gives me great peace of mind to know that both Tapo and Kasa cameras are part of a reputable company like TP-Link. After buying this Tapo camera I have decided to eventually switch all my cameras and run under their ecosystem. My only regret is not having tried them earlier. I would conclude that Tapo is a budget friendly camera from a reputable brand that offers excellent quality and it is well integrated with Google Assistant. On the other hand, Eufy and Wyze offer cheap cameras at not so cheap prices, the kind of products that are marketed on the Tik Tok marketplace to the uninformed.
T**T
Works well
I've had a number of security cameras. My last set of three worked very well but the program stopped being updated which made them useless for remote viewing. I have started the replacement them with this Tapo TP-Link wired camera. Hopefully the same won't occur with this company. The camera has exceptional clarity and internet connecting. It has been outside in the rain and cool weather without a problem. I had it on while a recent trip to Europe for a month with no hitches. I like a wired camera since it doesn't stop because of a low battery. I have it placed in my yard about 30 yards from the wifi unit in the house and it works flawlessly. The one thing that would improve it is to give it the ability to be move up/down and side to side remotely. Overall a very good product.
E**E
Great video quality, but the ability to access recordings is easier said than done.
First I have to say that I WISH this worked as advertised. Through the app the video quality is amazing, especially at night, and in our tests you can hear someone speaking to the camera more than 100 feet away clearly! Unfortunately, a Security Camera is of no use to anyone without the ability to save and keep recordings. At the physical level, the main problem is that the ONLY WAY to get continuous recordings is to use the microSD card which then must be physically removed from the bottom of the camera each time you want to save those videos to a computer. This is seriously bad for any camera placed on a high location like, say, outside your second floor window pointing at your yard. Worse is that while you can partially take the camera off without unscrewing it, the cable doesn't fully go through the mount so you have to dangle outside while flipping it upside down to get the microSD card out. Not a fun experience. What would have been better: A way to access the microSD cards via an FTP connection on the local network. This SHOULD be possible since the app is able to stream videos from the microSD card, but we can't even use the app as a workaround since there's no download button for these videos like there are for cloud videos. The only alternative I can think of is to daisy chain a bunch of microSD card extension cables just to be able to safely remove the card. (The issues others complained about with the weird shape of the outlet wasn't a problem for us because we just used a barrel plug extension cable to wire it inside the house. It's actually fairly easy to get that wire to go around the gap of a closed window.) There is a cloud service, which they advertise right here on Amazon as: "subscribe to Tapo Care which saves 30-day video history and provides additional benefits such as activity notifications with Snapshots, manual clip recording and video sharing." But that description isn't really honest. Yes, the cloud service supports 30-day video history, but idoes NOT support continuous recording which is implied by "30-day history". It only records under certain kinds of detection events. There was one event where the camera started recording AFTER someone littered in our yard, for example, but didn't record long enough to actually catch them in the act. (To be fair, we were recording our lot across the street so there may be a detection range here, but that still emphasizes how important it is to have access to continuous recordings.) Additionally, there are issues with accessing the cloud from a PC. While they advertise an ability to access the cloud recordings "anywhere", in reality, we can't. The app shows our active subscription, but logged into the same account from a web browser shows "unsubscribed". We emailed and called support about that multiple times and are still waiting on a resolution to that issue. Regarding the microSD card we are still trying to figure out that one. The default is detection only so you have to go into scheduling and manually set continuous recording for all time slots, but for some reason it changed itself back to detection only. After two days running, if it was on continuous, there SHOULD have been a max of 42 hours of video at 2k resolution on 128 GB, but there was only 2 video files totaling around half an hour and 460 placeholder files. The cloud had way more videos which were detection based so the detection setting alone doesn't explain why the microSD card was empty. We're going to run a few more tests to see if we can get the microSD card to work before deciding if we'll be returning or not, but mounting frustrations with the device and the lack of support prompted us to leave this one star review. ALSO: Of the files that were on the microSD card the time stamps inverted AM and PM. Which is especially weird since the app explicitly requires location settings to be turned on for "accurate time settings", while promising an ability to turn that off later, but the app does NOT actually have a setting to turn that off (though doesn't break if location is turned off for the phone) and there's no manual time entry so no way for me to fix the AM/PM time. Thiankfully the time stamp doesn't show AM/PM on the video itself, but having to manually change hundreds of video file time stamps will be an absolute pain. It would have been much better if instead of automatically setting the time it would let me set the time. Overall, so far at least, all we can really do with this is watch a live stream of our yard and talk to someone outside through a speaker. That's nice I guess, but that's not why we bought this. If somehow we are eventually able to make and keep continuous recordings or at least access the cloud to save videos properly we'll update this review, and we'd probably buy 3 more of these if that's the case, but otherwise we'd have to return this and try for a different one. Which we'd really prefer not doing so we already drilled into our house to mount this. Side Note: If a future version allows downloading videos from the microSD card to a PC via FTP or some other software such that we don't have to physically remove it (and lets us fix the time) we'd probably buy 10 more of these since, even without a cloud service working, that would mean we could mount these all over the place without needing physical access. Otherwise we'd have to think of these as being of use in very limited placements and get a different security system for the majority of the property even if these cameras end up working otherwise. __________________________________ Addendum: The issue with accessing videos from the microSD card was due to a bug in the app which caused it to occasionally change the recording frequency back to default so we have to occasionally check to make sure it's still set right. The actual file sizes for the footage is significantly less than it should be for 2k resolution though. A 2k video should be 3 GB an hour, but these videos are all 256 megabytes in size regardless of the selected resolution. If we select 720p (which is the default setting) the videos are 22 minutes and 45 seconds. The file properties show 1280x720 at 15 frames per second for the 720p videos. If, however, it's set to 2k the video files are 21 minutes and 6 seconds long with the file properties showing 2560x1440 at 15 frames per second. That means there's really no point using 720p since you only get a few extra minutes an hour whereas the 2k footage is 768 MB for an hour, a full 1/4th the file size that we'd expect. I am not really sure how they get the video that small, but comparing the video files it does appear to have the quality of 2k. The issue with the time stamps on the video files not matching the time of the video itself seems to be because the date of the file is based on when the placeholder file was created rather when the recording actually took place so we basically have to rename each and every video to show the correct timestamp otherwise we'd never find anything. The issue with their cloud subscription, however, appears to be intentional. Their latest response via support tickets were outright snarky telling us "that's just the way it works" (amidst bad English). The app does let you download cloud videos to the phone, but since phones typically don't have much in the ways of storage the lack of ability to access cloud videos from a PC makes it worthless to us. So, here's the thing: The only reason why anyone would really want a cloud storage option with a camera is to retain footage in the event of physical tampering. Without the ability to do 24/7 cloud recordings there is always the risk that someone might steal the camera to hide a crime in progress. And, of course, without the ability to save those videos even their detection based system is pretty much useless. They might respond by suggesting the cost of storing those files, but it's really not that much of a difference. They only store 30 days worth of footage on their servicers, which per my tests are around 900 GB, so for around the price of 2 cameras worth of cloud storage you could just pay for Google Drive, or Proton Drive, or any number of other cloud options to upload your videos to and it would cost around the same as what they are charging with the added benefit of storing ALL of the footage. The only downside is that you'd have to manually move the videos off each SD card once a week, but you'd have to do that anyway if you wanted to actually keep the videos. As an added bonus, by using an actual cloud service, we could create a share link for any video we want to share with the police easily whereas Tapo care doesn't appear to have any good way to let police see the video recordings online. That said, the camera itself does seem to make high quality recordings and the remote viewing is pretty good. (plus, more than one mobile device can be logged into the same account at the same time making it easier for a family to manage) When on the same network there doesn't appear to be a time lag, although when going over the internet there's a minor time lag which could be annoying if you were trying to talk to someone, but for monitoring purposes it's not too bad, so we are inclined to keep this with the understanding that there won't be any good cloud options to use. We did purchase microSD card extension cables and are going to test to see if we can daisy chain them inside for safe access and we'll update with how that goes. If that works out we'll probably buy up to 4 more of these, but with the understanding that they'd never use their cloud. Oh, another issue that we've noticed is that every other time we open the app we get a popup asking to opt into letting them collect data. We have to manually de-select the checkbox and click confirm each and every time and it's absolutely annoying. We're never going to use their cloud option ever again, and we're never going to give them permission to collect data, so we wish they'd just stop already. Nag notifications asking us to do something we keep saying no to is just badgering and no one responds well to that. __________________________________ Addendum 2: So, after getting 4 days of good continuous footage from the microSD card I then got a day without any footage at all again. I eventually figured out the reason: The camera creates 3 files on the SD card in addition to the videos: sys00.bin, sys01.bin, sys01b.bin. If you leave these files on the microSD card after removing one or more video files the camera thinks that there's less available space than there actually is. It acts like it's recording, it reports that the status is good, but it doesn't bother to check the microSD card at all for available space when the card is inserted even after power cycling the device which is very strange behavior. I was able to confirm this behavior by looking under "settings > microSD card" where it reported that that it was using nearly all of the capacity despite having removed all the video files from it. Specifically, the amount of the available capacity was identical to the size of the snapshot folder I moved off the card and since that was smaller than the 256 megabyte file size of the smallest video it wasn't able to record. When I then removed these 3 bin files it generated new bin files which then allowed it to properly record to the microSD card again. Turns out the problem is bigger than just not checking the available space on reboot though. If the placeholder files are not present when it boots up, even with new bin files created, it doesn't have anywhere to record over so stops recording. The solution is to either remove ALL the files each time and go into settings > microSD > format to initialize the card or create a backup of the newly initialized .bin files and placeholder files and replace them each time which seems to take much longer than formatting. For a 128 GB microSD card the placeholder files run from xxxxxxxx_000000_tp00000.mp4 to xxxxxxxx_000000_tp00455.mp4, each at 256 MB, leaving 4.96 GB free for the screenshots folder. This unexpected situation fully explains the irregular recording I was getting, why the app kept forgetting settings, etc. As long as I make sure to manually remove the microSD card every few days and fully remove ALL the files from it and then fully format it every time I put it back in it appears that I will be able to make continuous recordings. Still, it's problematic that it's designed this way. Their manuals didn't make this clear up front and their customer support representatives were no help at all in figuring out why it's doing this. Ordinarily you'd expect to need to leave system files on a microSD card and you'd expect that someone operating a security camera would remove just the files they want to keep and leave the rest to record over on a loop. If you try doing that, however, your loop will get smaller and smaller and you'll start having gaps in recordings which is bad. Regarding their cloud service? It still sucks. There's no workaround. We simply cannot download videos from their website and their support representatives are no help so going forward we are going to act under the assumption that their cloud service doesn't exist because it might as well not exist. Still, I haven't quite given up on the camera itself. Given video quality and price I really want it to be able to work. Given that, after I confirm that the recording problems are solved, I am going to try setting it up with microSD extension cables and if that works I'll update my review of photos of my setup.
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