Generally, this is caused by insufficient amount of ordinary hand soap. We recommend that the ratio of ordinary hand soap to water is 1:3. It is recommended to add more hand soap, shake well and try again

You can feel it when you stretch your hand over, but no bubbles come out? Only a small amount of foam comes out?

The soap may have settled due to long-term non-use or insufficient shaking and dilution. It is recommended to add warm water and adjust to the third level to sense multiple times until the foaming is normal

No response to charging?

The product is shipped with a small amount of power. The battery is completely exhausted during transportation. After receiving the product, please continue charging for 1.5-2 hours and use it after it is fully charged

No reach sensor, but the soap dispenser foams by itself?

It is caused by false triggering. It is recommended to choose a non-reflective table and install it 0.65ft away from the table. It may also be caused by contaminants in the sensing area. Please wipe the sensing area clean

Product Dimensions	12.98 x 5.99 x 12.98 cm; 381 g
Item volume	300 Milliliters
Is mould resistant	BPA Free
Is assembly required	No
Batteries required	No
Included components	charging cable X 1, soap dispenser, strong non-marking glue X 1, user manual X 1

Monstake

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