Apple iPhone 13, 128GB, Midnight - (Renewed)

Excellent condition and battery life. iPhone 13 is a great all rounder and should be good for many years.

My husband is a very frustrated android user - the times of day that he threatens to throw his phone out of the window I can’t number - so as I have been a very contented iphone user for some years I have finally convinced him to give an iphone a go. Knowing all of this and his lack of interest in phones and all that they can do in the right hands, I decided that it would be risky and possibly a complete waste of money to get him a lovely new 16e, although I was tempted. So I went to the other end - a refurbished phone from Amazon. I have had refurbished items before and on the whole they have been good and reliable.Which iphone to get him? I have the 13 Mini and love it (only really sad that this is the last Mini size that Apple are making), so decided to get him a 13. It has more than enough of all the capability that he will need and hopefully, if he doesn’t lose it, it will last a couple of years with the iphone updates.Having decided on the phone it was easy ordering it yesterday and it arrived today. It came in a plain black box, with a charging cable and the key for opening the sim tray. The description said that the phone was in excellent condition and having looked over it very carefully it does look in excellent condition. The battery health is 95% which is also good.So, so far so good - I hope this continues to be a good experience - the buying experience has been good, showing my husband how to use it and get the most out of it may well be a completely different experience!

I purchased the iphone 13 refurbished and advertised as excellent condition.Touchscreen appeared to have an intermittent fault from day 1 but initially put it down to data and app transfer from old iphone. I did start the process of a return, however, i decided to explorer other reasons for why this would be intermittently failing.Software update, screen protector and accessories were all investigated but when i attempted to put the torch on in a cold night (-7) the screen flashed and became unresponsive and eventually did not light up at all. Pictures of all the edges and screen were provided to show no impact damage but, on return to the seller for investigation and repair the unit, they found cracks on the screen under the screen which they feel is due to impact. I don't believe this to be the case, i believe the phone was sold faulty. If these cracks/ stress fractures could be seen by the time the seller received the unit its just further evidence to suggest this screen was always damaged and i could not see it. I would not purchased from this seller because i do believe they sold me a damaged phone.Big mistake to give them the benefit of the doubt and look into other reasons into why the unit was intermittently faulty instead of returning immediately. If you find yourself in the same position return immediately the unit is probably faulty.

This item is worth the money. The condition is excellent excluding the very tiny scratches of the iphone and all systems seem to be working perfectly. I would recommend this to you.

This phone arrived through the letterbox without having to sign (then I got some cheap bags delivered a few days later which I had to sign for!) I was not happy that it dropped to the floor and the packaging wasn't very padded, but was undamaged luckily. The phone itself is awesome and I think I got it quite cheaply. Some local shops were selling the same phone for £60 more. It looks brand new and my son was super happy with his birthday present.

Item was faulty, but seller gave full refund of purchase price and return postage promptly when I requested a refund, so I can’t fault them for their response and put this down to bad luck.

Why did you choose this product over others?:Delighted with this refurbished iPhone 13. It is in really good condition with no scratches.Great camera and overall functionality. Item was delivered next by Royal Mail. Great service.

The phone was in great physical shape but there was a ‘complete battery setup’ message which wouldn’t go away, the phone also got very hot and couldn’t hold charge.. I had read online that the latest iOS would fix the battery overheating problem so tried to update iOS. Constant lagging and ‘cannot verify update’ message - definitely not my network so had to be the phone. Didn’t even get to put my sim in it. I was sent a label that wasn’t paid, even though phone was faulty. I sent it back via Special Delivery, collected by Royal Mail. I was told I’d be reimbursed for postage cost, whatever service I used. I got the refund but the seller told me to go to Amazon for postage refund. An hour and 3 associates later they say the tracking number wasn’t enough and now I need to trawl through all my emails to find the one for this item. Not happy and have bought a brand new phone on eBay for a little bit more - without a snidey battery.