Reshape Water Alkaline Water Pitcher Filter Replacement Cartridge (2 Pack)

Are there any avaiable in 2020? Just bought a pitcher but can't find the filters.

What makes this a "new" 2018 model? The description looks exactly the same as the previous version

why are these not available anymore? How am I supposed to buy replacement filters now?

i bought a 2 pack and 1 of the filters is barely able to filter... any way to get a replacement or partial refund?