Question 1

Is this the f1 filter?  The f1 filter light is on my unit. Thanks.

Accepted Answer

Thanks for you question about Crystalline by PureIllusion.  One of our most enjoyable activities is providing you with trusted information about Air Purification, and its really great that you asked this particular question because this is the Crystalline Hepa Filter for IQ Air Health Pro Series Air Purifiers.  This is the filter that sits in the HyperHepa Module all the way at the top of a HealthPro Series Air Purifier, rather than the filter sitting at the bottom in the PreMax Module.  We provided a video to help you find the PureIllusion Crystalline Stage 1 PreFilter for IQAir HealthPro Series Air Purifiers.  You can find Crystalline Stage 1 Prefilter by visiting our Amazon Store.  Amazon has made it really easy to visit our Amazon Store.  All you need to do is click on the link reading "Visit the Pure Illusion Store" under the title for this listing.  You'll be redirected to the PureIllusion Crystalline Store, which has all the HealthPro Series Air Purifier filters made by PureIlluison.  There you will find the Crystalline: Complete 3 Filter Replacement Bundle , Stage 1 - Pre Filter ,  Stage 2 - Gas & Odor Management Filter , and Stage 3 Hepa Filter.  Thanks again for your question and please reach out to us on Amazon anytime.  We are here for you, We care about purified air, and We will always have time to help.  Thanks again!

Question 2

I've tried aftr market filter b4 & they clogged up the system 2 the point of the fan felt under strain. does your filter have the same airflow as oem?

Accepted Answer

Excellent observation.  This is a critically important topic.  There are absolutely some generic third-party replacement filters that will severely restrict flow.  In fact, we tested the flow characteristics of nearly every offering before deciding to create Crystalline.  Rest assured you will not have any airflow issues (CFM) at any speed (1-6) and particle filtration will remain within specification across all six speed settings on the IQAir HealthPro Series air purifiers.  Crystalline performance has been validated using a custom designed airflow measurement and particle detection system to ensure this exact question could be answered.  Thank you for asking a very important question.

Question 3

Iqair's exclusive hyperhepa filtration technology can stop ultrafine particles down to 0.003 microns, can yours claim the same?

Accepted Answer

Thank you for a fantastic question!  Crystalline is an Ultra Premium Filtration product.  An empirical validation is performed according to the European Standard EN1822-3 using a TSI-8130 to measure the MPSS efficiency.  The Most Penetrating Particle Size for a HEPA filter is .3 micron.  Particles smaller than .3 micron are captured at a higher efficiency than that of the .3 micron particle due to diffusion.  Particles larger than .3 micron are captured at a higher efficiency than that of the .3 micron particle due to Inertial Impact and particle interception.  The .3 micron particle is unique in its ability to be the size most able to penetrate a HEPA filter.  This is why the standard empirical measurement is performed and provided for .3 micron, but yes... Ultra Fine Particulate at .003 micron is captured by Crystalline.

Question 4

when will the pre-filter be in stock , to order?

Accepted Answer

Thanks for the question Beatrice.  We were fortunate enough to experience fantastic market adoption.  In response production was increased.  The adjustments have propagated throughout the supply chain and inventory is in route to warehouses nationwide.  We do have a local reserve.  How about we put a handful of units online today for you?  Check the listing and they should be live for you now.  Have a great day Beatrice!

Brand Name	Pure Illusion
Model Info	PIC-IQAH-F3
Product Dimensions	32.99 x 32.99 x 11.99 cm; 1.22 kg
Noise	30 dB
Part Number	PIC-IQAH-F3
Special Features	Easy to Install
Compatible Device	IQAir HealthPro Compact, Air Purifier, IQAir HealthPro, HyperHepa Module, IQAir HealthPro Plus, Air Cleaner
Material Type	Proprietary PP-PET Composite
Included Components	Crystalline Hepa Filter
Batteries Included?	No
Batteries Required?	No
Item Weight	1.22 Kilograms

Pure Illusion Scientifically Tested HEPA Filter for IQAir HealthPro Series Air Purifier - Ultra Premium Filter fits HyperHepa Module - Genuine Crystalline True Hepa Filter

التفاصيل

الوصف

المواصفات

لديك سؤال؟ انظر ماذا طلب الآخرون

الأسئلة الشائعة