Seller, I have purchased 2 of your products (over $1,200) & want a 3rd one. I've called you 3 times, left 1 message; no one returned my calls. Why??

I have experienced the same issue. Try emailing through your Amazon account. You'll get someone who handles online concerns. They can forward your concerns to the seller.

I tried to return mine and it says no

I year full warranty included with every HealthyLine mat. In case of anything you got a new replacement with free USA shipping.

Why does the remote look different in the product descriptions / demos? Also varies from customer pictures!

We just made new digital upgraded controller by our engineers this year. Video is done early 2020. We only sell product with newest controller now. You can find any instructional video on YouTube and our website for any new mats and controllers

Product Name	Weighted Electric Far Infrared Heating Pad with Real Gemstones for Pain Relief
Weight	7 Pounds
Units	1 count
Brand	HealthyLine
Format	heating pad

HealthyLine HL Far Infrared Light Electric Heating Pad for Pain Relief - 50 Pieces Natural Jade and Tourmaline Gemstones - Negative Ions, Flexible Mat - FSA or HSA Eligible

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