Avaya 6408D+ Phone Gray

These phones were as good as new ones and work perfectly. They were a great value at 20% of the price of new.

I ordered the phone from the vendor thinking it was compatible with my telephone system. When I discovered it was not after hooking it up, I attempted to return it. Amazon was of little assistance in helping me to return the telephone. When I contacted Amazon, they said they would needt to put me in touch with the vendor telephonically, which they did. Voice mail. I was only ever able to reach a a voicemail message at the vendor. The voicemail for the return department indicated that I should leave a voice message and the vendor would get back to me, which I did. No one from vendor returned my phone calls. Nor was I able to get in touch with anyone at the vendor to return this item after I purchased. Amazon would not assist me. Anyone want to buy a telephone!!!

this thing just is plain dead does nothing when plugged in to the phone lines at my business just trash! very unhappy with this crap!!

Excellent

GOOD

From reading some of the reviews I notice that some of you don't realize that a digital phone is not the same type of phone that you use at home an will NOT work on an analog signal which is what you have at home. Actually, a digital phone is not a phone at all but is in fact, a terminal which is programed via a computer. Digital phones operate exclusively with the use of a phone system such as IP-Office, Definity, etc. These types of systems use a digital signal to translate voice and data into legible information at a much faster pace as a stream of information running in a straight line. Analog data is basically an undulating sound wave, moving up and down and is much slower. A digital phone won't work in an analog environment and an analog phone won't work in a digital environment. They don't speak the same language. A phone system will typically have special analog cards as part of the system in order for faxes and modems to work in your office; these types of devices are almost always analog. The 6408-D (the "D" stands for digital) is a reliable, well built, user friendly, workhorse and is a great phone for any office using a digital voice/data system only. It is not a suitable phone for home use or even many small offices that typically have only a few telephone lines and will not work there. For that you will need a POT (plain ole telephone) that uses a POTS (plain ole telephone signal) yes, POTS means exactly that... I hope this mini phone lesson clears up some of the confusion.

I use this same phone at work. As I work from home alot, and I have the Plantronics CS50 Wireless Headset system (which I know works with this phone), I ordered the phone for my home office. When I connected this phone to the phone line, all I got was a high-pitched noise. Couldn't dial a number or do anything. I checked the line with a regular phone and it's fine.I am very, very dissappointed.

I use several hundred of these in my place of employment. These phones work great. The only time I have a problem with one is when an employee damages it. Usually drops the handset, or spills something on it.Other than that, a very reliable device.