We remain fully operational. Our teams are working around the clock to ensure your deliveries continue safely.
قم بتنزيل التطبيق
معلومات عنا
حقوق الطبع والنشر © 2024 Desertcart Holdings Limited
قم بتنزيل التطبيق
desertcart.in - Buy Call Centers For Dummies 2e book online at best prices in India on desertcart.in. Read Call Centers For Dummies 2e book reviews & author details and more at desertcart.in. Free delivery on qualified orders. Review: Absolutly out of date. It does not shows the technological revolution call center has experieced. Neither talks about kpis. Review: Perfect - thanks.
| Country of Origin | USA |
| Customer Reviews | 4.6 4.6 out of 5 stars (146) |
| Dimensions | 18.73 x 2.21 x 23.5 cm |
| ISBN-10 | 0470677430 |
| ISBN-13 | 978-0470677438 |
| Item Weight | 1 kg 50 g |
| Language | English |
| Paperback | 366 pages |
| Publisher | For Dummies; 2nd edition (3 May 2010); Wiley-VCH GmbH; [email protected] |
V**A
Absolutly out of date. It does not shows the technological revolution call center has experieced. Neither talks about kpis.
L**N
Perfect - thanks.
D**N
I have been working in centers for 15 years and every new center I start, I buy a few copies of this book for my team. The 'dummies' format makes it a very easy read and Real does a great job in making this book relevant for all types of call centers. Even if you are experienced or new to the industry, you need this book in your library.
A**E
Ich muss sagen, für einen Laien ist das Buch super. Es gibt einen sehr guten Einblick wie so ein Servicecenter funktioniert.
C**E
No hay nada que en este libro este escrito que no sea útil. Es ideal para conocer todo los detalles de administrar un exitoso call center
ترست بايلوت
منذ شهر
منذ شهر