How can I fix the leaking where the shower head connects to the arm?

Usually, just connect the shower head to the shower arm. If there is still a leak. Add some Teflon tape (with a small Teflon tape in the adjustment arm) or add a leak-proof pad. If you encounter any problems during installation and use, please contact HarJue's customer service. We will respond to you within 24 hours to help. Thank you.

How often do you need to replace the filter? Can we buy replacement filters?

The shower head comes with one extra filter. How often do you need to clean up? This is based on your water quality. Usually 3-6 months. As long as the water pressure does not weaken, or it can be longer. Need a replacement one? Just contact the harjue customer service, you can get a free one.

Won’t ship to my location (California)

Dear customer, Thanks for your question. Please contact our customer service mailbox, the mailbox address : support@harjue.com . we will have the dedicated customer service to solve this problem for you, please don't worry, our products can be sent to California. Looking forward to your email. Thanks. Harjue

How do you process a warranty replacement?

I wish I new the answer to that question. Mine worked fine for a few months, then suddenly broke. After posting a video of the shower head malfunctioning (see reviews), at one point the seller responded (publicly) stating that the item was under warranty, but offered no other info as to where to send the shower head to for replacement. No other info was provided. Good luck.

Brand	HarJue
Style	Modern
Shape	Square
Material	Stainless Steel
Finish Type	Chrome
Setting Type	Rain
Installation Type	Wall Mounted
Flow Rate Description	1.8 GPM
Color	Chrome Finish
Product Dimensions	0.1"L x 0.1"W
Hose Length	11 Inches
Number of Jets	1
Special Feature	Ultra-thin Design and Advanced Air Booster Technology
UPC	653892841413
Manufacturer	HarJue
Part Number	4350899359
Item Weight	3.58 pounds
Item model number	HJ-SHAS-001
Is Discontinued By Manufacturer	No
Size	12'' Square Shower Head With Arm
Finish	Chrome
Pattern	Rain shower head
Item Package Quantity	1
Flow Rate	1.8 Gallons Per Minute
Special Features	Ultra-thin Design and Advanced Air Booster Technology
Batteries Included?	No
Batteries Required?	No

Square Rain Shower Head

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