Why did the accessories parts fall off during cleaning after being stuck in?

1. Please let the alignment of accessories focus to the product bayonet.

Why need to wait the water completely finish heating up before use. And why can not heat up always during using?

It can spray steam, but it will be mixed with water when using if not completely finish heating. After a short time use, steam cleaner may not heat because the internal temperature is reach to 138 ℃, at this time the temp control will be protected.

After attach the accessories and add water into the tank and heat up to use, steam cleaner is air leak, why this happen?

In this case, please press the" ON/OFF" Button firstly, after pressing once, the air leak issue will disappear so it can be used. If you still have this situation after pressing, you can tell us and we will handle this.

Brand	MOSCHE
Special Feature	Portable
Surface Recommendation	Hard Floor
Cable Length	9.4 Feet
Wattage	1050 Watts
Item Weight	1.8 Kilograms
Form Factor	Handheld
Colour	black,blue,white
Voltage	110
Capacity	350 Milliliters
Style	Steam Cleaner
UPC	692041277284 692041277291 650971536451 692041277314 650971536444 692041265205 692041265229 713091370197 650971536437 692041277376 650971562269 692041277352 692041265212 692041277338
Color	black,blue,white
Shipping Weight	1.8 Kilograms
Item Model Number	WHL-603
Item Part Number	Handheld & Portable Steam Cleaner
Is Assembly Required	No
Number of Pieces	10
Manufacturer	MOSCHE

Handheld Pressurized Steam Cleaner with 9-Piece Accessory Set - Multi-Purpose and Multi-Surface All Natural, Chemical-Free Steam Cleaning for Home, Auto, Patio, More

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