Dell WD19S 180W Docking Station (130W Power Delivery) USB-C, HDMI, Dual DisplayPort, Black

Great customer service to work with when one stopped working within days of order. Replaced and no issues.

Worked as advertised

Before this Dell laptop I had a Lenovo and it wouldn't connect easily to my 2 fancy Dell monitors, so IT was kind enough to give me a DELL laptop. Of course it did not like working with my ZumiPNG docking station and wouldn't do a pass-through charge via USB-C which is super weird/dumb, but now I've come to realize Dell might be a little stuck-up on itself! With that in mind I splurged on this docking station, and it would have gotten 5 stars if not for the incredibly annoying USB connection "beep-bop-beep" it makes every 5 seconds followed shortly by the "brrrrr-uuun-nnng" noise to let you know something disconnected (see accompanying photo of the error message). Everything works, so I really don't understand why it's doing this to me - my IT Director believes it's a connection issue with one of the USB-C female plugs in either my laptop, the docking station, or my monitor. Either way it's incredibly annoying, but it's better than my previous situation so I'm just going to live in USB-connection-and-disconnection purgatory, annoying everyone in all my virtual meetings, and I'll try to be thankful that at least I can at least see all 3 of my monitors now.UPDATE 2024-03-07 - I have tried to transfer ownership of the DELL product on their website to myself, and I was denied because "Previous owner information provided in the request is not valid for asset provided. Please contact your seller or your Dell sales representative." This is clearly not a new item and is broken and they tried to resell it to me. Originally I thought it was my equipment, but IT finally was able to do a test on another DELL laptop and the same issue happened, so it is an issue with the docking station itself. And of course I've passed the return window. DO NOT BUY FROM THIS SELLER!

Need to use the power supply that comes with the docking station.

Bought the item in December for our business and the item never worked. Since our company is a traveling electrical contractor, we didn't return it in the time frame. What a waste and it just isn't fun considering how we bought 3 others and they work fine. I will say that the customer service for these people is top notch and they are refunding us for the damaged product. Hard to find customer service like that.

Works as expected and same-day shipping - great job!

Tested it when I got home. I made sure all the drivers where up to date from Dells website AND I double checked to make sure there is a active warranty on it. Some comments reported there item did not have an active warranty making them at least 2 years old.This product changes the main seller multiple times. Find who the product is being sold by and check their ratings. That's where I saw one company who sold old units. Mine was sold by secure hardwares and had good ratings.

Product arrived and is defiantly used. I've purchased this product directly from Dell in the past and the inside packaging is not what Dell uses. There are also multiple scratches on top of the dock and around the connections. Product description was "new". Beware of purchasing from here.