Sound Storm LaboratoriesSDML9ACP Car Audio Stereo - Apple CarPlay, Android Auto, 9 Inch Touchscreen, Bluetooth, No CD DVD Player, Radio Receiver

After returning a Jensen 10 inch screen with false claims of mirroring screens for $10 more than this unit, my expectations were rather low. However this fine peace of tech is rather premium top tier stuff. The screen touch quality is like a brand new smartphone. Not only do you get a full axis rotation of the screen via ball joint, you can elevate it higher or lower by a railing system on the back of the screen the only issue is the loose usb wired ports. In a Honda Accord 2002 this is problematic. I however improvised and found a unique way. I assume new models have something they can for them. Everything works smoothly and the microphone is amazing. no need to shout or raise your voice, in fact you may need to lower it and raise your windows shut but it wont catch A/C or engine revving unless it's a sports car. I greatly appreciate the screen removal feature to store it safely when not in use.

I'm very picky, and I've owned a number of top-shelf car audio systems over the years. I've also been in the camp that would NEVER install a BOSS product in my car, because they have a reputation for being trash. Having said that, I rolled the dice on the SSL SDML10ACP because it looked like exactly what I wanted. I went with the SSL version because I couldn't bear to see the BOSS logo at anything in my beautifully fully restored pride and joy open-air Jeep TJ.THIS THING ROCKS!!!Coupled with four Kicker CS Speakers and a Kicker 11HS8 sub under the driver's seat, this is hands-down the best car audio system I have ever owned for probably ever hear, even at car shows.It is perfect.Or nearly perfect, as the CarPlay is wired, rather than wireless.So I added a CarlinKit v3 wired to wireless CarPlay adapter, and that rounds it out really, really well.I LOVE this system, and get lots of compliments on it. It's been reliable so far for over a year, and came with a 3 year warranty. I would have been happy paying a much higher price-tag, but at this price it is not only the best head unit of it's kind on the market, it's a remarkable value for the money as well.Yes, it's made by BOSS, but thankfully you can buy it with an SSL logo on it. :)

This is actually a good radio but the only problem i had was the Android Auto only worked for 1 day. So I got a replacement & again, the Android Auto still didn't work. I thought it was my phone or my phone charger cable & it wasn't. So I sent both back for a refund. I just purchased the Boss version of this radio for about $30 more. But overall I loved the radio. The sound was phenomenal. It has a built-in EQ that helps. I bought it because I needed a radio that wouldn't cover my hvac vents & since this model let's up raise & lower the screen, it is great for my car. I have a 1998 BMW Z3 but this can be installed in a ton of vehicles because of that feature.

Well, my unit came out of the box with a few problems. 1st was that the display settings reset every time it loses accessory power. I know it is wired correctly because every other setting is retained when cycling the key. When you completely unplug the connector to the unit or disconnect the battery on the car, you lose ALL settings. So it's undoubtedly a malfunction of the unit itself - more on this later. Unfortunately I kept the unit for 2 weeks before getting time to install it, and it was cloudy for a week or so afterward so the lowest brightness was fine. I'll come back to why I mentioned this. Then on the 1st sunny day I set the day brightness to where I could see it, got to my destination, and turned off the car. I turned it back on an hour later and it was fully dim again. I couldn't see it at all to turn the brightness up again. I thought the backlight was completely dead. Thinking maybe I didn't hit "Apply" or something, I figured I was being crazy. I got to my garage where I could see the display again and tinkered a while before coming to the conclusion there is nothing like this in the settings. It just doesn't retain this whole menu's settings after losing voltage on the red wire. SSL/Boss support told me this was indeed not normal and offered a replacement. So far so good... but that's where the good ended. Remember when I said I had to wait a while before the problems surfaced? This placed it outside the amazon return period. This means amazon is removed from the RMA process completely. SSL/Boss wanted me to FILM a youtube video showing bench tests performed with a meter to show the yellow/constant 12v wire has voltage at all times. Remember where I said unplugging the unit from the vehicle or disconnecting the battery terminals caused ALL settings to be lost? Clearly they are volatile... This obvious troubleshooting I did negates the necessity for the test and I explained this to them. However they are pushing to require I do this in order to continue with the RMA. They are not listening to me when I tell them this makes no sense to force me to do this. I tried calling into their support number and asking what the heck, but the guy on the phone said they don't talk to those guys so he doesn't know anything. Super convenient for him, right? I believe SSL is doing this completely to stall and hope I give up instead of asking for a new unit that might work properly. Since reporting this issue, my steering wheel controls are now no longer working. The SWC module from PAC always reports an error when communicating with the head unit. I have a spare PAC and tried it too. Same thing. And android auto started to randomly disconnect last week. I tried with another phone and cable. Still happens.So this unit at first appeared to be a somewhat solid deal if everything worked as advertised. Clearly I'm not alone in thinking this. Unfortunately that doesn't seem to be the case, at least for me anyway. Did I also mention they require you to pay shipping costs to get your replacement unit and they require tracking and insurance? So you have a product you paid extra for so that it would contain a warranty you presume is legitimate. When the unit fails and you have to RMA it, YOU pay shipping. Maybe I'm just being spoiled because Amazon has done this to us with how great the support is as a prime member, but this feels like really crap service to me. I know stereos are in short supply. I KNOW it's a pain to have to wait for the more reputable brands to be able to continue their production, but learn from my mistakes. Wait it out. You won't be disappointed. Supposedly the chip shortage has ended and they are re-entering circulation. This means you can buy good stereos from real companies that don't do this to their customers like Boss/SSL does, hopefully soon!UPDATE: FINALLY Boss/SSL got back to me on this issue. Adding a star for them making some kind of an effort. We shall see what happens....UPDATE 2: they charged me 430 dollars to send out a replacement unit and gave me 10 days to return the old one or I lose all that money. A bit unfair but okay. I was out of the country but because their support is so abysmal, I had no idea the replacement unit was sitting on my porch for 6 days. I quickly took my whole dash out again while suffering from food poisoning from airport food. The new unit had a dead screen. I told support and "please send us a picture of the unit with the screen off. You know, like if you just took a picture with the car off." I lost it and wrote the worst email I've ever sent to anyone ever. This is the worst support ever. They only reply once a day. I don't know if I can return the new one in the next 24 hours or not but I don't want to be charged all this money. This has been a huge embarrassment. I cannot recommend you do NOT BUY THIS PRODUCT HARD ENOUGH. The support group consists of experts on stalling and generally making customers feel like they don't matter. What a piece of crap company.

We purchased 2 of those and 2 got broken in a matter of months. No responses from tech support about warranty claim or return.