Is this wok compatible with all heat sources?

No, this wok is not compatible with all heat sources. Due to its traditional round bottom design, it is intended for use only on gas stoves or open flame cooking setups. It is not suitable for flat electric, ceramic, or induction cooktops.

Is the wok non-stick and does it require seasoning?

This wok has no Teflon coating. It's raw carbon steel that requires pre-seasoning before first use Then season it with oil before first use. Over time, it builds a natural non-stick surface made from polymerized oil, which improves with every use.

How should I clean the wok? Can I use a dishwasher?

Hand wash only — no soap or dishwasher. Clean with hot water and a soft brush, dry completely, and apply a light coat of oil to prevent rust.

Is it suitable for high-heat cooking?

Absolutely. Carbon steel is ideal for stir-frying, searing, and deep frying. It withstands high heat and is the top choice for professional chefs.

What makes this wok better than non-stick cookware?

It’s PTFE/PFOA-free, safe at high temperatures, and much more durable. It builds its own non-stick layer naturally and delivers authentic, restaurant-quality stir fry at home.

Why does food stick to my pre-seasoned wok and how can I prevent it?

Food sticks if the wok isn’t hot enough, has too little oil or is overfilled. For best results, preheat the wok until it starts to smoke, add enough oil, and cook in smaller batches. This ensures proper searing and helps maintain a non-stick surface

Why is my wok rusting or developing pitting/flaking spots, and how can I fix it?

Rust forms from moisture or poor storage; pitting/flaking happens from acidic ingredients. Scrub rust/pits/flaked spots with steel wool, dry thoroughly, and re-season. Avoid acidic foods in early uses

Why is the coating on my wok peeling or flaking, and why does it wobble or warp on the stove?

Peeling/flaking is a result of acidic food ingredients contacting the iron. Strip flaky layers with steel wool and re-season with oil; Warping is caused by sudden temperature changes. Always heat the wok gradually and cool it before washing

What is the black coating on my wok and why is a new wok covered in oil?

The black color comes from surface-hardening during steel production—it's a safe iron oxide. No dyes, no chemicals or non-stick coatings are used. The protective oil is for shipping only—wash the wok once with a soap, rinse and dry thoroughly

Can I use metal utensils with my wok, and are scratches something to worry about?

Yes, metal utensils are safe to use. The wok is made of carbon steel with no chemical coatings, so small scratches are normal and not harmful. They won’t affect performance and will naturally heal over time with regular stir-fry cooking

Maximum Temperature	700 Degrees Fahrenheit
Is Oven Safe	No
Compatible Devices	Gas
Special Features	Gas Stovetop Compatible, Open Fire, BBQ, Grill
Item Weight	5 Pounds
Capacity	7.2 Quarts
Handle Material	New Zealand Beech Wood
Is the item dishwasher safe?	No
Has Nonstick Coating	No
Product Care Instructions	Hand Wash Only
Material	Carbon Steel
Color	Silver

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