BigPassport USB Wired On-Ear Headphones with Mic | Stereo Headset with Microphone for Laptop, PC, Office, Skype, Online Classes, Calls, Interview, Zoom, Teams – USB Audio – Pro-Tech 491

Very good headphone light product and sound quality is also good

These headphones are good as per price. They have great sound quality, comfortable padding and a sleek design. Wire length is good but need to improve wire quality. Mic also working fine also has noise cancelation. It has volume and mic buttons which are very use full. Overall good product for this price.

After contacting the bigpassport customer care and I just wanted to share my experience.The product was delivered on 15th Oct and I found issues on the mike (it stopped working) after 25th Oct.Then I contacted customer care and thankfully then started responding. On 29th Oct somebody from the customer service team contacted me and asked me to try a couple of steps like uninstall/install the driver which I did but still I didn't see any improvement. She told me to use the recording of the audio where the mike was not responding and told me to send the audio recording and the invoice on whatsapp. I did it. Then they said for a replacement of the product and send me the address to courier the item. I did it by packing the product very carefully and sealing it properly and sending it to the mentioned address at my own cost.Then after a couple of days, I received a Whatsapp reply from them and which says the product is physically damaged so it can't be replaced and to my surprise, they show me a damaged product and claimed that is my product which I sent. They now demanding 500/ to replace that product. I was reluctant to pay more because the company is not trustable. The product quality was good when delivered but looks like it was intentional. Because the picture which they shared clearly visible that the cable was forcefully pulled out from the mike.There are two things- The customer care agent called me asked me what is the issue, then only I told her the mike problem and recorded mike voice during the call- Confirmed with the courier company that the product was not tampered with and delivered intact- From the picture, it looks like the product was pulled off forciblyNow I am not going to pay anymore and don't think they will send me any product but just wanted to share my experience so that when you buy this product just be extra careful. I lost my 1350/ ( 1250 product + 100 courier ).

Good Product, good sound quality and best for work from home job.. love it

Guys, the product is mere Average they have used PCM2902 and that too it only supports Analog stero [ input and output] wont support Digital output [ S/PDIF, which will have more quality and noise less sound]and the microphone as some distortion/noise. And it can't be removed. And it is more on a linux system.overall it just okaish. I would suggest better go for some other good brands or we can go for 3.5mm jack [ ex: logitec] budget one and can use 3.5mm to usb converter which will b far good to have. And Sound Quality is also just okay. I would have kept it atleast if there is no noise distortion in microphone . Sadly that's not the case here, so kept for a return.

Good for money

Very good product, comfortable to use

I purchased this headset on November 15, 2024, and within a few weeks, it completely stopped working. The right-side magnet inside the earphone started shaking and making noise, which seems to be a common issue reported by other customers. Additionally, the volume control panel heats up within a minute, and the light on the control stopped working before the entire headset became unusable.I reached out to customer support, but the process was frustratingly slow. After multiple emails and messages, they finally asked me to courier the product at my own cost for a warranty claim. Given that this issue has been reported by many customers, it’s clear this is a manufacturing defect, yet the burden of shipping is placed on the buyer.I would not recommend this product due to its poor durability and reliability. Look for better alternatives! I expected better durability and quality for the price. Not recommended unless you're okay with potential issues in a short time!Overall, poor quality product and disappointing after-sales service. Not recommended!