Signature Music Brass Alto Saxophone Sax Brand New With Case 2710L

I should have known better than to buy such an inexpensive saxophone, but I was looking for a "spare" so that my daughter wouldn't have to lug her Selmer from school to home each day. From day 1, my then 12-year old daughter had difficulty playing certain notes. I took it to a reputable music repair store who refused to work on it because of how cheaply it was put together and they did not want to be liable if it fell apart. After many e-mail requests, Kaito (the Seller) begrudingly accepted the instrument back for repairs. They had the instrument for over a month and returned it saying it was fixed. After playing it once, it again refused to play certain keys. I took the instrument to another reputable music repair store and they, too, refused to perform any repairs on the instrument, saying it would be better to simply buy a new quality one rather than try to fix this junk. We are VERY disappointed with the product and the lack of customer service help. Buyers beware!